Retirement / Aged Care Administration Assistant

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Experience administration assistance to support senior sales consultant for a Seniors Accommodation/ Aged Care site.

Summary about this job

Client & Sales Administration

Company: Private Advertiser

Location: Sunshine Coast

Work type: Contract/Temp

Salary: $20 - $24.99 per hour

Phone: +61-8-6411-4894

Fax: +61-2-8158-8438

E-mail: n\a

Site:

Detail information about job Retirement / Aged Care Administration Assistant. Terms and conditions vacancy

Exciting opportunity for an experience administration assistant to become a part of a growing team.  This role is to be based at our Noosaville office and being offered on a contract/ casual basis.

Applications will only be considered by submitting your CV a cover letter (1 page only) outlining your experience in the following areas:

  • Administration
  • Customer Services and/or Sales
  • Communication 
  • Aged Care or Senior Housing Accommodation

Roles will include: 

  • Basic administration duties; telephone, emails, filing, data entry and completion of necessary sales documentation.
  • Assist with coordinating sales and settlement with aged care facilities and/ or villages
  • Assist in achieving sales targets in accordance with approved budgets
  • Assist with coordinating ACAT & Financial Assessments for clients
  • Follow up clients during and after the settlement period 
  • Liaising with a variety of stakeholders including retirees, village personnel and other professional services
  • Ensure enquiries are diligently followed up and nurtured
  • Record enquiry information accurately
  • Organising aged care & village events and functions
  • Supporting Sales Co-ordinator
  • Database management and growth

Necessary Skills & Experience

  • Demonstrate organisation, initiative and motivation
  • Ability to work in a fast paced environment
  • Sales & Marketing administration 
  • Experience with ACAT & Financial Assessments preferred
  • Understand the financial & administration processes aspect of Aged Care preferred
  • Understand & Navigate My Aged Care Website preferred
  • Aged Care, In Home Care & Retirement Living experience preferred
  • Experience in customer database management
  • Experience in dealing with Independent Consultants
  • Ability to work autonomously onsite and within a team
  • Strong community engagement skills and event coordination
    • Assist with building relationships with hospitals, placement consultants and other key stakeholders.
  • Exceptional customer service & communication skills
  • Ability to relate to the demographic
  • Event coordination and management

The successful candidates will be someone who demonstrates a professional approach with warmth and compassion in their role whilst meeting required benchmarks. Travel may be required so a full drivers licence and access to a vehicle will be necessary.


 

 

 


 

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