Data Entry Officer | CBD Location
We are seeking an experienced data entry officer to join our Verification Team on a permanent basis.
Summary about this job
Data Entry & Word Processing
Company: HCF Australia
Location: Sydney
Work type: Full Time
Salary: $55,457 (inclusive of superannuation)
Phone: +61-7-7188-4399
Fax: +61-7-9447-8622
E-mail: n\a
Site: n\a
Detail information about job Data Entry Officer | CBD Location. Terms and conditions vacancy
- Opportunity to join the largest Not for Profit Health Insurer
- Competitive salary package + discount on private health insurance
- Centrally located at HCF House in Sydney's CBD
About HCF:
HCF is Australia's largest not-for-profit private health insurer. With the adoption of our 2020 strategy, our vision is to make health care understandable, affordable, high quality and customer centric.
With over 85 years of heritage in Australia, we’re committed to investing in the health and happiness of both our members and our people. We believe that by giving our people an inclusive, supportive and healthy working environment, we can do our best for our members.
About the Role:
As a member of the Verification team, the Verification Officer is responsible for the core business function of coding medical, ancillary and hospital claims using state of the art Intelligent Character Recognition (ICR) technology.
Accuracy of data capture is critical to HCF in ensuring that appropriate benefit payments are made to members and providers in accordance with provider agreements, as such the incumbent performs quality control audits to ensure that accuracy benchmarks are met on a continuous basis. This role has a strong customer service focus and provides quality service in responding to enquiries raised by internal stakeholders, providers and members.
Skills and Experience:
- Keyboard and accuracy of data input skills
- Ability to adapt positively to changing work practises and needs
- Good verbal and written communication skills
- Polite and professional telephone manner
- Desire and commitment to work in a team environment
- Self-motivator, able to perform required tasks with minimal supervision
- Good organisational skills
- Must be well presented and with a professional manner
- Strong commitment to providing quality service to both internal and external customers
- Sound knowledge of all HCF products and procedures
Benefits & Culture:
- Discounts on Health and Other Insurances
- Family & Friends Day
- Training & Development Opportunities
- Paid Parental Leave Scheme
- Study Assistance
Next Steps:
If shortlisted, we will request that you complete a data and accuracy test as the next part of the process. Please note; all successful candidates will undergo a criminal background and bankruptcy check.
Apply immediately to be considered.
HCF is committed to creating a diverse and inclusive workplace. All suitably qualified applicants will receive equal and fair consideration for employment. Applicants who identify as Aboriginal and/or Torres Strait Islander are actively encouraged to apply.