Customer Service / Office Admin
Looking to join a growing company that values and supports their team, where you can utilise your customer service/admin skills?
Summary about this job
Client & Sales Administration
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: $40,000 - $49,999
Phone: +61-8-5449-5742
Fax: +61-3-3452-6174
E-mail: n\a
Site: n\a
Detail information about job Customer Service / Office Admin. Terms and conditions vacancy
- Join a fun and thriving team
- Nice office in Mentone
- Opportunity for growth and expansion
What you need to know about us.
Identity Matters is a well established matting company. We’ve been supplying businesses throughout Australia with our wide range of quality branded floor and counter mats for 25 years.
We’re based in Mentone (South Eastern Suburbs) and are part of a group of companies in the matting industry, with locations in NSW and WA.
We’re a growing company with ambitious and exciting plans for the future. We’re a hard working team, we enjoy a laugh, and are committed to creating a positive and productive work environment.
We’re looking for someone to become a valued member of our customer service team.
What you need to know about the role.
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It’s a full time position. Working Monday - Friday from our office in Mentone
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It’s a fast paced role with plenty of variation
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You would be responding to customer enquiries via phone and email
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Preparing quotes and following up sales opportunities
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Supporting our sales team with a range of important tasks
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Ensure our CRM database is maintained accurately.
What you need to be successful in this role.
We’ll give you all the product and system training you need, but here’s what we’d like from you:
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3+ years in a similar customer service / administration role
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A proactive, positive (can do) attitude
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A team player that is willing to help out where necessary
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A desire to deliver a great customer experience
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A polite and friendly phone manner and strong written communication skills, including a good eye for detail
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Experience in providing accurate and timely quotes to customers
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Experience using a CRM system and MYOB would be an advantage
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The ability to multi-task and prioritise your workload.
What we can offer.
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A competitive salary, based on experience
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Modern offices with onsite parking
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A supportive, hard working, friendly and fun team environment
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Personal and professional growth
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Friday afternoon drinks, monthly morning teas, unforgettable Christmas parties : )
What’s next?
If the above sounds interesting and you think you’d be a good fit for our team, apply now, we’d love to learn more about you.