System Support Officer
In conjunction with the Systems Coordinator, provide effective management of processes related to the Placement (PEP) Management System - In Place.
Summary about this job
Other
Company: University of Tasmania
Location: Launceston & North East
Work type: Full Time
Salary: n\a
Phone: +61-3-2521-4197
Fax: +61-7-3761-5290
E-mail: n\a
Site: n\a
Detail information about job System Support Officer . Terms and conditions vacancy
- Fantastic salary packaging!
- Great opportunity to join the higher education sector
- Great culture and supportive team
The System Support Officer will, in conjunction with the Systems Coordinator, provide effective and efficient management of processes related to the Professional Experience Placement (PEP) Management System - In Place.
In the role you will:
- Maintain a high level of understanding of placement management process and work closely with key staff within the College of Health and Medicine to develop PEP Management System business processes, guidelines and procedures.
- Actively engage with the PEP Management System including maintenance, reporting, systems queries, user management, system controls and liaison with vendors.
- Prepare training resources and deliver training to System users where required.
- Provide support in systems development and improvements, including advice and recommendations to all stakeholders.
- Retrieve and analyse data to provide reports relating to professional experience placement of students for both internal and external use.
You will be employed on a full time or part time (minimum of 0.7 FTE) ongoing basis.
To be considered, you will have:
- A degree qualification in a relevant area or an equivalent combination of experience, education and training.
- Experience in delivering a professional, client focussed service to a range of stakeholders, and commitment to providing quality customer service.
- A well-developed understanding and/or experience in supporting software applications/systems to meet the needs of the organisation.
- Ability to contribute positively as a team member to assist the team to meet deadlines, and develop positive working relationships with stakeholders.
- Demonstrated capacity to act independently within established guidelines, meet deadlines, and produce work with a high level of accuracy.
Appointment to this role will be at HEO 5 and will have a total remuneration package of up to $87,190 comprising base salary within the range of $65,021 to $74,521 pro-rata plus 17% superannuation.
For further information about this position please contact Adam Lockwood, System Coordinator, [email protected] / (03) 6226 6991.
**Please note, your application must as a minimum include your resume, a cover letter and your responses to the position/selection criteria in one document.
Applications close Monday, 16 July 2018.