Service Receptionist
Westpoint Ford requires a Service Receptionist for our Hoppers Crossing Branch.
Summary about this job
Receptionists
Company: Westpoint Ford
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-9363-7728
Fax: +61-7-5982-8023
E-mail: n\a
Site: n\a
Detail information about job Service Receptionist. Terms and conditions vacancy
Looking for a career in the automotive industry?
Westpoint Ford requires a Service Receptionist for our busy Hoppers Crossing branch. The key purpose of the role includes:
- To represent the Dealership to our service customers in a professional, highly communicative and relationship focused manner.
- To meet the Ford Quality Care Service standards.
- To achieve consistently high levels of customer satisfaction.
Key responsibilities include:
- Answering calls & making appointments.
- Documenting vehicle concerns.
- Clerical Duties
- Making follow up phone calls, documenting & resolving any customer issues.
The successful applicant will be an excellent communicator with a desire to achieve a high level of customer satisfaction 100% of the time. Highly regarded attributes include:
- Impressive listening skills that identify customer needs.
- Ability to meet individual & department targets.
- Have an approachable and welcoming manner.
- Have a strong team spirit.
- Problem Solving Skills
- Enjoys being rewarded for their work.
- Available between 7:30am and 5:30pm.
As this role is within the automotive industry some knowledge of cars is preferred but not essential.
Send resume to [email protected] or contact Mark 0400 346 324