Medical Practice Receptionist and Administrative Assistant

Summary about this job

Detail information about job Medical Practice Receptionist and Administrative Assistant. Terms and conditions vacancy

MQ Health incorporates Macquarie University Hospital, Australia’s first and only private not-for-profit teaching hospital located on a University campus; the University’s newly created Faculty of Medicine and Health Sciences; and Macquarie University Clinical Associates, a corporate entity created to engage clinicians in the tripartite scholarship of academic clinical practice, teaching and learning, and research and to deliver clinical services.

MQ Health builds on our aspiration to create integrated approaches to patient care, discovery and workforce preparation that are already well established within the United States, Europe and Asia. It will bring together the excellent work of medical and allied health researchers across the University and around the country, with unparalleled access to the world-leading clinical resources and research facilities found only on our campus.

The Role

MQ Health is a seeking capable a Receptionist and Administrative Assistant to work on a permanent part time basis. The role is responsible for the provision of high quality reception and administrative support services to Specialist Practice Clinicians in their clinic rooms. The role requires a firm commitment to excellent customer service and patient centred care. Key accountabilities of the role are to:

• Provide reception support and liaise with patients in person and over the phone
• Manage patient appointments with Clinicians in the Practice Clinic
• Provide general administrative assistance
• Update and maintain confidentiality of patient records
• Ensure patients are billed in an accurate and timely manner

For the further details regarding the position, please click here to view the position description

To Apply

To be considered for this position, you will demonstrate in your resume and a 1 page cover letter that you possess:

• Demonstrated sound verbal and written communication skills and ability to build rapport and empathise with patients
• Demonstrated commitment to high level of customer service delivered in a professional manner at all times
• Demonstrated reception and/or administration experience – preferably working in a general or specialist medical practice or hospital setting (but not essential)
• Demonstrated experience using various software packages (preferably patient record and healthcare related)
• Excellent organisational skills and the ability to work to deadlines
• Excellent attention to detail

Note: This position requires you to comply with occupational screening, assessment and vaccinations in line with MQ Health requirements and requires a current and valid Working with Children Check Clearance for NSW.  You may also have to satisfy MUCA that you meet all background checks (including criminal record and qualification checks).

Salary Package: from $55,000.00 p.a. base salary (pro rata) plus 9.5% employer's superannuation.

Appointment Type: part time, 4 days per week (0.8FTE) permanent position.

General Enquiries: Daniella Oreskovic at [email protected]

Applications Close:  11:55pm on Sunday, 29 July 2018

MQ Health is an EO Employer committed to diversity and social inclusion. Applications are encouraged from people with a disability; women (particularly for senior and non-traditional roles); Indigenous Australians, people who identify as GLBTI; and those from culturally and linguistically diverse backgrounds.

Applications need to be submitted through the Macquarie University online recruitment system. Where circumstances such as disability or remote location prohibit your access to our online system please contact the enquiries person listed in this advertisement for assistance.