Technical Administrator

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Summary about this job

Administrative Assistants

Company: PKL Recruitment

Location: Melbourne

Work type: Contract/Temp

Salary: $30.00+ super

Phone: +61-7-5817-7950

Fax: +61-7-6811-9219

E-mail: n\a

Site: n\a

Detail information about job Technical Administrator. Terms and conditions vacancy

Must have advanced computer knowledge | System Savvy
High energy | Inclusive Culture | Supportive Team Leader
Varied role - Administration, Customer Service working with various systems

This is an excellent opportunity to join one of Australia's leading companies, working on an extended contract in a small, inclusive team of high performing individuals.

Purpose of the role:

The purpose of the role is to provide administrative support and ensure comprehensive client files are constructed and electronically filed for review.

Responsibilities:

Complete accurate files in line with Process Guide / Procedure document to ensure file review teams have all available client file information for review
Download documents and ensure they are saved across the relevant systems
Client file retrieval - request and retrieve client files required for review by Advisors and Managers
Maintain inbox and ensure all enquiries are answered or reallocated promptly and within SLAs set by the business
Liaise with senior Remediation Managers to follow up on outstanding enquiries or requests
Ensure all administration tasks are completed in line with Remediation policies and procedures, including time frames

Essential Attributes:

Strong attention to detail
Ability to work across various systems and databases
Proven electronic document management experience
Strong verbal and written communication skills
Ability to prioritize and manage conflicting demands simultaneously.
Ability to manage to agreed timeframes and standards, and adherence to internal due diligence processes and record keeping.
The ability to establish and maintain excellent working relationships with key stakeholders, both internally and externally.
Demonstrated time management skills with an ability to prioritize and complete work to deadlines
Strong planning and organisation skills to accomplish specific goals or tasks required for self and/or others
Can work collaboratively in a team environment

Experience:

Experience working in a financial or insurance advice environment
Demonstrated time management skills and attention to detail.
Skills to manage relationships with internal and external stakeholders.
Ability to manage multiple files simultaneously
Ability to set goals and prioritise work and/or projects to meet deadlines.

Assignment Summary:

Immediate start
6+ month assignment
Docklands location
Public Transport accessible
$30+ super per hour
37.5 hours per week

Requirement:

National Police check

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