Office Manager

Summary about this job

Detail information about job Office Manager. Terms and conditions vacancy

• Highly-successful homeware design group 
• Award-winning company - modern offices and close knit team
• Monday - Friday, 9am - 5:30pm 
• Maternity leave 12 month contract 
• Parking onsite 
• Competitive remuneration 

An opportunity exists for an experienced Office Manager to join this close knit award winning team in Keilor Park. The client base includes large retailers, boutique groups, interior designers, property development projects, hotel chains and more. The Founder and Chief Designer has built a reputation for leading homeware trends in this country.  A key part of the success of this business is its commitment to service delivery and the customer experience and all team members play an integral role to the company's performance and success. 

Your responsibilities will include:

• Overseeing the running of the office 
• Working closely with the Founder/Chief Designer
• Managing a small customer service team to ensure a great customer experience 
• Liaising with a range of external stakeholders including large retail groups, interior decorators and buyers
• Greeting customers to the office and showroom
• Responding to customer queries, emails and calls 
• Providing customers information on product and service updates 
• Liaising with the warehouse to coordinate and follow up deliveries and stock queries
• Managing the database
• Basic accounts administration
• General administration

What you will bring to the role:

• 5+ years experience in a similar role 
• Good organisational and time management skills
• Clear communication style with engaging, professional phone manner
• Demonstrated ability to confidently and calmly manage multiple tasks and deadlines
• A strong customer service focus with a proactive, enthusiastic approach to your work
• An interest in interior design or homeware would be desirable