Customer Support Representative

Summary about this job

Detail information about job Customer Support Representative. Terms and conditions vacancy

• Work for a leading global, well-respected brand
• Permanent Part-Time Role
• Fantastic employee benefits with comprehensive learning and development support

Toyota Financial Services is the country's largest automotive financier. With over 30 years’ experience in the Australian market, an extensive network of regional offices and as a leader within the worldwide business group, we pride ourselves in understanding and listening to our guests.
  
We're well known in households and trusted by Australians and businesses to look after their financial needs, supporting them with vehicle finance and insurance, warranty solutions, fleet management services, commercial hire purchase and wholesale purchase.
  
Our unique culture, work approach and business practices make Toyota a successful, global company. We are about more than vehicles and vehicle finance – we are about achieving success in business the ‘right way’ through The Toyota Way philosophy, while continuing to support people and their communities.  Our commitment to Continuous Improvement and Respect for People mean our people support each other’s development and success to deliver our global vision of mobility for all. 
  
Our Salary Packaging team, based in Port Melbourne, are looking for a candidate to provide a high level of administrative and after sales support for our Salary Packaging Customers.

Your Responsibilities will include :

• Reimbursements
• Grandfathered Lease payments to third party financiers
• Direct Payments for vehicle registrations and insurance.
• Ad hoc duties

To be considered for this position you will be required to have the following:

• A high attention to detail
• Capacity to process high volumes
• Ability to work under pressure
• Corporate office experience in a high volume processing environment (essential)
• Customer Service experience (essential)
• Novated Leasing / Fleet Leasing / Motor Vehicle / Financial Services experience (optional)

  
At Toyota Financial Services we value the contribution you’ll deliver to our business; you’ll be offered a range of great benefits such as the MY-CAR suite of benefits to ensure you can drive a new Toyota for less, financial support for relevant study and support joining professional associations and networks, work-life balance initiatives including paid parental leave, health and wellness initiatives and a variety of offers and discounts from our partner networks.

If you’re successful, you’ll undergo background verification checks before you start employment with us.

If you’re keen to join an organisation that recognises the value you add to our business and this is the role you've been looking for, we'd love to hear from you.