Training & Education Administration Officer

Summary about this job

Detail information about job Training & Education Administration Officer. Terms and conditions vacancy

12 Month Fixed Term Contract

Welcome to This Australian Life.

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about.

TAL needs people who represent our diverse Australian community.   People who embrace our spirit and inspire confidence in their colleagues, customers and community.  People who are passionate about making the most of the choices and options we provide.  People who do what’s right, aim high, and work smart. 

About the Opportunity

The role is accountable for ensuring the ongoing delivery of the education platform – TAL Risk Academy offered for the elite Independent Financial Advisers (IFAs), and that all components of the management of training across the Retail Life business.  This role is responsible for the centralised management, reporting, and administration of training programs.

In this role you will be responsible for:

Program Administration of TAL Risk Academy

• To work with the National Sales Development Manager and Operations Manager to continue to evolve the Risk Academy program
• Prepare correspondence and presentation material related to the Risk Academy program offering
• Provide support with delivering and rolling out of marketing initiatives, tools and campaigns
• Provide support for webinars and workshops with liaison with presenters
• Manage updates to the TAL Risk Academy Learning Management System in line with feedback and changes
• Support the ongoing development of TAL Risk Academy being run through the Learning Management System
• Provide weekly updates in Risk Academy activity including management of workflows for follow up support
• Manage consistency of presentations, workshop tools and follow-up resources in line with brand requirements
• Support TAL Retail Distribution Education
• Work closely with TAL Technical to co-ordinate monthly sales tests and half yearly exams
• Mange Kaplan On-track for the ongoing record of Sales Team education development and RG146 compliance
• Work closely with Head of Retail Sales and Sales Effectiveness to monitor and analyse development and reporting requirements

Stakeholder Support

• Represent Licensee and Partnerships with education linked support.
• Manage relationships with presenters for TAL Risk Academy
• Manage relationships with Business Support Officers for the implementation of Masterclasses

About You

To be successful in this role you will have:

Essential

• Excellent analytical skills
• Excellent stakeholder management
• Excellent time management and organisational skills
• Advanced knowledge of MS Office suite, in particular Powerpoint and Word
• Able to achieve results under pressure and meet pre-determined deadlines
• Good people and motivational skills

Desirable

• Knowledge of Learning Management Systems
• Knowledge of Cornerstone Learning Management System a bonus
• Knowledge of Microsoft Excel

Work is a big part of this Australian life, and we work hard to make it one of the best parts.  We want our employees to work in ways that suits their life and the nature of their role, so they feel able to meet their work life commitments and support their wellbeing. Everyone’s welcome to work for us – regardless of their age, ethnicity, religion, sexual orientation, gender identity, intersex status or any disabilities they might be living with.

We know it’s the people we work with and experiences we share that make work meaningful and fulfilling, and we’d love for you to be part of it.

If you would like to apply or refer a friend please click on the relevant button below and follow the instructions.  Alternatively, if you would like further information please contact Tammany Pyle at [email protected]