Reception/Customer Service
Are you customer focused? Want to excel in Customer Service and seek to grow within a global business, then we want you to join our community!
Summary about this job
Receptionists
Company: Regus
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-3245-4925
Fax: +61-2-9675-2472
E-mail: n\a
Site: n\a
Detail information about job Reception/Customer Service. Terms and conditions vacancy
- Worlds largest Flexible work space provider
- Regular office working hours
- Join a fun and passionate team and have the opportunity to grow!
Looking for that first step into the corporate world? Do you see things others miss? Are you passionate about Customer Service?
If your answer is yes to all of those questions we are looking for you to join our Community.
As the world's largest provider of flexible workspace solutions we are looking for committed team members who are looking to grow and develop skills within a dynamic and fast-paced organisation. Regus now has over 3000 centres in 120 countries and is constantly going and we want to have you along for that journey.
Who we are looking for to join our team:
Our Receptionists, known as, Community Associates are our community's first point of contact. In this position you are the one welcoming our clients and visitors into each of our centres and putting the client at the heart of everything we do. It is through our team and our customer service standards that assist us to make the immediate distinction between the competition and us.
We're looking for someone who's able to transmit positive energy to our business community; a sparkling, enthusiastic, determined individual who feels confident within Regus and willing to go that extra mile.
The Role:
- Welcome all tenants, members and meeting room guests with a natural smile and a can-do attitude
- Answer all incoming calls, questions and requests via telephone, email and at the reception
- Help keep the business centre spotless and at a consistent 5 star standard
- Open and or close the centre daily
- Basic administration tasks: book meeting rooms, print/scan, binding, troubleshooting, catering etc.
- Understand and be able to explain monthly invoicing to clients
- Be that first point of contact-that understands our clients.
- Help us with your ideas on how we can continue to improve our services
We ask:
- Great telephone manner
- Excellent standard of spoken and written English
- Living in Melbourne is a must.
- A natural at providing the best possible customer service each and every day
- An outgoing, high energy and sociable personality who takes great care of their appearance
- A strong work ethic with the ability to be flexible
- Retail sales background would an advantage
We offer you:
- An inspiring work environment with room to grow
- The opportunity to work with and for clients from all over the world
- The opportunity for development
This position is not available for agency applications.