Service Administration / Reception - Cricks Highway

Summary about this job

Detail information about job Service Administration / Reception - Cricks Highway. Terms and conditions vacancy

• Great people skills and the ability to multi-task?
• Exciting role with variety in our busy service department
• Join the growing team at Cricks Highway in Springwood

Springwood, Full Time, Admin/Office
Please Quote Reference Number 69302

• Great people skills and the ability to multi-task?
• Exciting role with variety in our busy service department
• Join the growing team at Cricks Highway in Springwood

Cricks Highway is currently looking for an experienced Service Administration / Receptionist to join our Service Team in Springwood.

This is a key role in our service department. You will be the first point of contact for our Volkswagen customers, you will be required to liaise between the service department and parts departments to provide efficient service to both existing and new customers.

Handling a combination of inbound and outbound calls, as well as greeting all customers in the service department, you will be responsible for providing high levels of service at all times to our customers.

Essential skills and attributes include:

• Excellent communication skills & the ability to multi-task
• Experience with inbound calls
• Fantastic time management skills
• Strong computer skills and the ability to learn new systems quickly
• Experience in appointment setting & bookings
• Strong administrative background & exceptional organisational skills
• A friendly and approachable personality and excellent personal presentation
• Experience in Pentana booking systems advantageous

We offer fantastic benefits and rewards:

• Attractive remuneration package
• Permanent employment
• Ongoing training
• Work for a locally owned company
• A supportive and friendly work environment

Ideally, you will have experience in a similar role in the automotive industry; however experience in a fast paced customer service / administration role in another industry will be advantageous.

If you think you have the skills and experience we're looking for, APPLY NOW and fill in the online application form.