Case Support Officer
Support case workers design, facilitate, prepare and deliver youth focused engagement support activities or programs in support of a case plan
Summary about this job
Child Welfare, Youth & Family Services
Company: Australian Red Cross
Location: Hervey Bay & Fraser Coast
Work type: Contract/Temp
Salary: n\a
Phone: +61-2-4916-8976
Fax: +61-3-4699-3154
E-mail: n\a
Site: n\a
Detail information about job Case Support Officer. Terms and conditions vacancy
- Pialba location
- Part time position, 30 hrs p/w
- Temporary contract until 30.06.2020
Who are we
Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.
About the role
Engage and empower children/young people and their families after they have been assessed as appropriate for the services to achieve their goals on their case plans. Service users will benefit from this roles inclusive and person-centred approach whereby the client is at the centre of planning and delivery.
What you will bring
- Sound knowledge of casework principles and framework and/or experience working with clients
- Ability to identify, participate, plan and facilitate youth engagement programs or activities for vulnerable young people
- Strong communication, negotiation and interpersonal skills and the ability to build rapport with clients, case managers and families
- Ability to work with clients engaged or at risk of engaging with statutory services
- Demonstrated ability to work sensitively and safely in family home environments to provide basic levels of support with family plans and case plans
- Demonstrated time management and organisation skills
- Demonstrated knowledge and experience of working within local cultural traditions, practices and support services
- Skills required to work with families experiencing or at risk of mental illness
- Experience using client management systems, electronic referral/care planning systems and data entry and reporting
- A current drivers licence and Working with Children Blue Card
The benefits
Be part of the largest humanitarian organisation in the world and know that the work you do helps improve the lives of some of the most vulnerable in our community.
For more information about the position please contact Elizabeth Wild on 07 4124 4511.
Closing date: 8.55AM AEST, 27 July 2018