Administration & Projects Clerk
Varied & interesting role, providing administrative and project support to Pensions Manager
Summary about this job
Child Welfare, Youth & Family Services
Company: Legacy Club of Adelaide Inc.
Location: Adelaide
Work type: Part Time
Salary: n\a
Phone: +61-3-3758-9662
Fax: +61-2-2722-1131
E-mail: n\a
Site: n\a
Detail information about job Administration & Projects Clerk. Terms and conditions vacancy
- Administration & special project assistance to Pension Manager
- Medical knowledge & understanding would be beneficial
- Research, records & data management experience required
Permanent Part-time – 20 hours per week
THE ORGANISATION
Legacy is a unique Australian voluntary organisation dedicated to enhancing the lives of families of Australian Defence Force veterans who have served in war, peacekeeping and humanitarian missions and who have died or become incapacitated either on service or subsequently. Legacy protects the basic needs of individuals and families; advocates for entitlements, rights and benefits of individuals and families; assists families to cope with bereavement and helps people thrive, despite their adversity and loss.
THE ROLE
The Administration & Projects Clerk is primarily responsible for assisting the Pensions Manager (PM) with administration and special projects.
This role is a dynamic, broad and varied one and is responsible for providing clerical assistance to support the pension operations of the Legacy Club.
The Administration & Projects Clerk must work within Legacy policies and procedures, comply with all other Acts and Legislation, and must maintain strict confidentiality at all times.
SKILLS & EXPERIENCE
PENSION ADMINISTRATION & PROJECTS
- Provide confidential administrative and project support to the Pensions Manager.
- Produce standard correspondence and business documents through the use of computer software applications such as Word, Excel and CRM Database, that may include the following functions:
- Receive and record confidential client contacts and enter on records & CRM
- Ensure all data entry is accurate, up-to-date and quality controlled
- Undertake research into medical records and medical conditions
- Use the Internet /Intranet portal for data information
- Identify and extract information from internal and external sources
- Produce materials for distribution, promotion, presentations and publications
- Filing, collating, photocopying and scanning
- Provide a high level of customer service and support to Clients, Legatees (Volunteers) and service providers whilst demonstrating a respectful and professional approach
- Prepare for and attend expos & information displays on behalf of pensions, as required
RECORDS AND DATA MANAGEMENT
- Management of documents and files to ensure confidential accurate, timely and effective CRM input, flow of information, and capture of records into Legacy's electronic document management system
- Coordinate electronic pension document imaging records storage, forms management and records management
THE PERSON
High level of customer service skills and can-do attitude.
Strong administrative, self-management and organisational skills.
High level of both written and verbal communication skills.
Ability to read, write and comprehend medical terminology.
Intermediate to advanced skills in MS Office Suite, particularly Word & Excel.
High degree of attention to detail & accuracy in data entry.
Ability to work in a fast paced environment.
Ability to work as part of a team.
Ability to listen attentively and have patience and empathy.
Exercise initiative, discretion and judgement at all times.
Build positive relationships by involving and engaging with others.
Hold a current unrestricted Drivers Licence.
Maintain a satisfactory Police Check
Have a reliable vehicle and be willing to use it for Legacy business.
Experienced in an administration role, ideally in a community services, medical or military setting.
HOW TO APPLY
PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT SKILLS & EXPERIENCE
Please submit your resume and a cover letter
Written Applications Only Marked CONFIDENTIAL To:
Ian Kennedy
Pensions Manager
Legacy Club of Adelaide Inc.
GPO Box 1367
ADELAIDE SA 5001
Applications close midnight Sunday 22nd July 2018
Due to limited resources, only successful candidates will be contacted. No agencies please. No phone calls please
LEGACY is an Equal Opportunity Employer