Triage and Review Coordinator - Clerk Grade 9/10 - 194915

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Detail information about job Triage and Review Coordinator - Clerk Grade 9/10 - 194915. Terms and conditions vacancy

Triage and Review Coordinator - Clerk Grade 9/10 - 194915 Full time ongoing appointment. Location: Parramatta About the role The role manages the assessment and monitoring of complaints and incidents reported to the Directorate and the referral of matters to the appropriate area to ensure a risk based response to the incident or complaint. About the Department of Education The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the best outcomes for students and to advance the wellbeing of Aboriginal people. How to apply The NSW Department of Education is committed to a diverse and inclusive workforce as an Equal Employment Opportunity (EEO) employer. We encourage diverse applicants from a range of backgrounds to apply for roles in the department. To apply for this role, please submit an application by clicking “Apply”. To apply, you will need to attach a cover letter (max. 2 pages) and your resume (max. 5 pages) in either Word or PDF format. Please address any pre-screening questions and any essential requirements. We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role description in your answer, so please develop your response with this in mind. Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. In addition, your employment may be subject to the Department’s National Criminal Records Check to determine your suitability for employment. If you are called to interview you will need to provide the following: PRE-SCREENING QUESTIONS: Outline your experience managing complex, sensitive and contentious issues within tight timeframes. (300 words). Describe a situation where you have used your initiative to introduce changes or improvements. (300 words). ESSENTIAL REQUIREMENTS: Knowledge of and commitment to the department's Aboriginal education policies Closing date: 25 July 2018 Note: A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 12 months.