Operations Coordinator (Freight Forwarding)
Yusen Logistics' Freight Forwarding Division is seeking Operations Coordinators to join our Import/Export operations team at Moorebank.
Summary about this job
Import/Export & Customs
Company: Private Advertiser
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-1103-4286
Fax: +61-3-9492-3969
E-mail: n\a
Site: n\a
Detail information about job Operations Coordinator (Freight Forwarding). Terms and conditions vacancy
- Global Logistics Business
- Moorebank Location
- Opportunity for career growth
Yusen Logistics is a world-leading total supply chain and logistics solutions provider with 14 locations across Australia and New Zealand.
We are recruiting for Operations Coordinators to join our team based in Moorebank. The successful applicants will liaise directly with customers locally and overseas offices, to prepare invoicing and costing documentation, assess customers’ needs, and deliver a high level of customer service and efficiency. This role will also contribute to the overall performance of the Operations team, working on air, sea, imports and exports, as required to ensure the smooth running of our operations.
Key responsibilities include:
- Coordinate consignments, receive and review freight/shipment pre-alerts
- Prepare and coordinate import/export documentation including FCL, LCL, FAKs
- Liaise with carriers on bookings, charges, arrival/departure times
- Perform data entry in electronic systems with a high level of accuracy
- Liaise with service providers to ensure customer requirements and SLAs are met
- Work with govt. agencies on regulatory needs (e.g. EDN/ECN, PRA, Air/Sea Cargo)
- Resolve cargo discrepancies and report discrepancies/damage to freight
- Accurate cost and revenue allocation in line with agreed rates and SLAs
- Timely Debtor/Creditor account preparation and submission
- Maintain effective communication with internal and external stakeholders
- Provide a high level of customer service to retain and grow business
- Prepare operational and accounting performance data and reporting
The successful candidate will possess:
- Tertiary qualifications in Logistics or relevant discipline; or equivalent education and commercial experience
- Minimum of 5 yrs relevant commercial experience
- Demonstrated knowledge of/experience in Freight Forwarding and Import/Export industries (pre-requisite) including Customs and quarantine knowledge
- CargoWise EDI or similar system experience (highly desirable)
- Strong communication skills (verbal & written) and attention to detail
- Ability to maintain a high standard of work and composure under pressure
- Intermediate level MS Office skills (Word, Excel and Outlook)
We value hard work and commitment, and in turn we offer the opportunity to grow with a business expanding into new and exciting markets, working with a dynamic, engaged team, and a competitive remuneration package. If you think you have what it takes to thrive in this working environment, please submit your CV and Cover Letter (reference: FF29-0027/33/34)