Customer Service

Summary about this job

Detail information about job Customer Service. Terms and conditions vacancy

Our client is a friendly freight forwarder with offices all over the country with a strong and loyal client base with a reputation of continued excellence.

With an opening in their Sydney office, we have been engaged to find an emerging Customer Service Representative to join their team. This role will suit a candidate with 1-2 years' experience in a similar customer facing role.

You will have a demonstrated exposure to handling accounts from order creation through to delivery. Equally strong when handling air or sea freight enquiries, this role is hands on and part of a tight knit team. You will bring a commitment to developing our clients culture and underpinning desire to be the best at what they do.

The role includes but is not limited to the following tasks:
• Extensive liaising with customers and overseas suppliers
• Interaction with Shipping Lines, Airlines and other co loaders
• Coordinating relevant documentation and shipping orders
• Job registration and set up as required
• Face to Face visits with your assigned portfolio

The following skills are essential to be considered for the role:
• 1-2 years' experience in freight forwarding customer service
• Proven Strong Customer service focused skill set
• Strong written and verbal communication skills
• Previous quotation and rate maintenance experience
• Time management skills (ability to prioritise)


Here is a chance to join a caring, loyal team in a role with long term prospects!

For further information regarding this position and many more permanent and temporary roles with Insync please contact Peter Lambro   
Email [email protected] Please also visit our website for further opportunities www.insyncpersonnel.com.au