Manager Retail Operations
Looking for a new dynamic manager to grow the business with great customer service and management skills.
Summary about this job
Management - Store
Company: Back to Basics
Location: Lismore & Far North Coast
Work type: Full Time
Salary: $40,000 - $49,999
Phone: +61-2-3371-8452
Fax: +61-8-3815-6096
E-mail: n\a
Site: n\a
Detail information about job Manager Retail Operations. Terms and conditions vacancy
- Great team environment
- Multi-facete
- Opportunity for growth
Manager Retail Operations
As part of our continued growth and development in the Kyogle area, we seek a self-managed and dynamic retail manager for our busy Kyogle store
The main focus of this position is to support the Business owner to undertake;
- Day to day supervision and management of the Kyogle store
- All roles of customer support and service
- Develop rosters, undertake banking, ordering, stock management
- Maintain staff and customer regimes of health, safety, cleanliness and security
- Ensure tasks are completed, identify training needs for staff, meet with Representatives (suppliers)
- Ensure stock levels are correct, ordering needs identified and display shelves complete
Generally
- Capacity to effectively manage the retail operations of the store, providing efficient input and completions as regards
- Banking, cash sheets, and related bookwork
- Communication – verbal, email and reports
- Pride in shop presentation of shop
- Coordination support to staff
o Maintenance of store standards and expectations
o Best practice customer service
You will have;
Proven customer service and communication to undertake retail sales role
Capacity to work independently (but as part of a team)
Computer and software skills
Understanding of the direct retail or related and relevant industry
Demonstrated experience with customer management
Capacity to effectively resolve issues and negative responses from clients
Quality communication with a range of customers and clients
Presentation that reflects pride in individual performance
Punctuality, reliability, capacity to respond to the needs of the business
We will negotiate an attractive package to suit the needs of the business and both parties' expectations
Submit your resume and references to our Managing Director in the first instance