Marketing Assistant

Summary about this job

Detail information about job Marketing Assistant. Terms and conditions vacancy

• Dynamic and forward thinking culture
• Outstanding team training and development
• Travel with our team in Australia at our marketing events

The team at Practice Acceleration is growing!

Practice Acceleration is a digital marketing and business consultancy helping health professionals to grow their businesses.

We are seeking a Marketing Assistant to join our dynamic, progressive and fast moving culture.

Go here to apply:

www.practiceacceleration.com/jobs
 

Job Purpose:

• Tracking where our clients are up to with our marketing program and responsible for them receiving the right information at the right point in time of their journey
• Assist with event management for our local and international events
• Assist our content team with content distribution across our social media platforms
• To assist with our social and community management
• To increase referrals from existing clients
• Increase current client retention
• Building fantastic relationships with our clients by providing outstanding customer service
• Keeping our clients performing at their peak by having an excellent understanding of our services and training material and guiding our clients to the most appropriate training from our library of resources.
• To ensure a smooth running of our marketing department by assisting our marketing team with execution of online marketing services.
• You will provide our clients with updates when new products and services are available so that they can purchase additional products that will help them to achieve their goals.
• You will have a constant pulse on where our clients are up to and be aware of what they need next and how it will be provided to them so that our company always maintains an excellent working relationship with our clients.

Key Responsibilities and Accountabilities

• Work with our marketing manager and consulting staff to determine which clients need touch points and then provide those touch points in a professional manner
• Management of our support email so that clients receive the support that they need when they need it.
• Ownership of our client journey and ensuring that tasks and touch points are executed as per our client CRM
• Ownership and management of our CRM
• Check in calls with our clients to ensure that they are on track and are excited about working with us
• Client tracking management – responsible for determining where our clients are up to with their projects and then organizing the next touch point or phone check in based on this and reporting back to our marketing manager.
• Customer service and community management – ensuring that all clients are receiving exceptional customer service and our community is upheld to the highest of standards.

Work With The Best

You will be pushed to achieve your absolute best on a daily basis. We know that "A" players attract "A" players. If you are hired, you can expect to be surrounded by an extremely talented, driven, and positive team that wants to grow just as much as you. Get in, and you'll be surrounded by friends, peers and a network that will help you move your life to a whole new level.

Additional Requirements:

• Great with follow-through skills – you like to take things all the way to completion
• Detail oriented
• Caring, empathetic communicator with the ability to hold strong boundaries
• Lightning-fast learner
• Able to manage multiple tasks with competing priorities that change rapidly
• Absolute rock star professional who takes pride and ownership of their specialties/projects
• Motivated to get a lot done in a day
• Skilled in interpersonal relationships and emotional intelligence
• Proactive and able to work independently, as well as part of team
• Positive with a "do whatever it takes" attitude and a GREAT sense of humour!
• PROVEN problem-solver who is not afraid to dig in and find the answer
• Excellent time management and organization skills
• Able to follow processes that increase performance/results

Preferred skills and background

The role would also suit someone with experience as a high level PA, HR, Marketing, customer service background and who is looking for full time work with an exceptional, innovative, dynamic company.

The role is full time.

If you think that you are the right person to help us build our movement both here and internationally and you are looking for a long term role, then we'd love to hear from you.

We are committed to investing in and training our new team member to help them become an outstanding member of our team to not only grow our business but also have a lot of fun together.

Look forward to coming into work every day with an awesome team. Every quarter our team goes on an all-expense paid activity like, Bowling, Wine Tasting and Mini Golf!  

We also LOVE Uber eats being delivered to our office on Fridays 😊

Go here to apply:

www.practiceacceleration.com/jobs