Psychologist / Relationship Manager - Hamilton (Dual Role)

Summary about this job

Detail information about job Psychologist / Relationship Manager - Hamilton (Dual Role). Terms and conditions vacancy

• Dual Role - 60/40 Split Psych & Relationship Manager role
• Attractive salary package on offer including vehicle
• Immediate start

The Company:

Our client, has been New Zealand's leading Employee Assistance Program provider delivering employee support solutions to over 1400 New Zealand businesses, providing services to a wide-range of private and public sector organisations.

A rare opportunity has now become available for an experienced Psychologist to come on board on a Full Time basis in a dual capacity role working as a Psychologist & Relationship Manager based in their Hamilton office. 

The Role:

Psychologist (3 Days Per Week)

• To provide personal counselling support to clients & to attend onsite at client organisation sites to provide individual and group support as a result of critical incident situations
   
• To ensure all counselling support services are provided within the professional standards and ethics as required by their professional associations.
   
• To ensure all trends & patterns in client presentation are discussed with their Services Manager or the Professional Services Manager where those trends or patterns may have an impact on the client organisation.
   
• To ensure that all individual clients who present at Level 4 or Level 5 (Impact Level assessment) are discussed with their Services Manager or the Professional Services Manager.
   
• Working on Short-Term interventions (1-6 sessions – average 3)
   
• The case load will require good 'generalists skilled I to be able to assist clients facing a variety of workplace and or personal issues – see what is an Employee Assistance Programme
   
• Some seeking support will be at a higher level of need, while others will require more general support.

Relationship Manager (2 Days Per Week):

• Managing accounts, maintaining a long term relationship with accounts and maximising opportunities within them.

• Contribute to the organisations ability to remain at the forefront of its core business (the delivery of EAP Programmes).

• Key interface between the customer and all relevant divisions.

• Writing business plans for all current and opportunity tender business.

• Focusing on growing and developing existing customers, together with generating new business.

• Play an integral role in new business development and hold responsibility for the effective on-boarding of new customers.

• Research and develop new business opportunities within the Region and see that these developments are promoted (where practical) nationally.

• Increase the market share through developing new business services.

• To ensure that the products and services provided to clients are well implemented, profitable, and at a minimum, meet the agreed and specified quality assurance standards.

• To develop and maintain effective client relationships through personal representation and by utilising key negotiation and marketing skills.

• To utilise the national database system to develop, and have our professional contractors deliver, training programmes and workshops.

• To work with directors to establish budgets and performance targets.

• To achieve performance targets assigned.

• To provide accurate and timely management reporting.

• To provide a service that meets client requirements in terms of implementation and management of human resources consultancy services.

• To complete other tasks as directed by the Managing Director from time to time

The Candidate:

• A registered Psychologist, ideally with 5+ years work experience

• Need to have a fundamental understanding of H&S Act, with regards to Psychological Services – i.e. duty of care & Performance Management

• Need to be extremely well organised – must be strong administratively (including system/technically savvy)

• Need to be a 'trusted adviser' so need to be able to educate vs. sell

• Must have an enquiring mind … and analytical in problem solving

• Must be a confident public speaker (one to many) and able to speak to all levels

• Must be able to plan and work independently – great time management / prioritising skills

• Strong account management and relationship building skills

• Highly self-motivated

• Have a high standard of honesty and integrity with a warm and friendly personality

• Have empathy for people

• Have the ability to keep confidence and to apply a non-judgmental approach

• Excellent health and excellent standard of personal presentation suitable for a Corporate environment

• Clean and current driver's license

The Rewards:

For the successful candidate an attractive salary will be on offer as well as a fully maintained company vehicle.  Salary range will be negotiable upon your skills and experience. 

Please note: Some work and travel may be required away from time to time. 

This is a full time role and is for immediate start.