Customer Service Representative

Summary about this job

Detail information about job Customer Service Representative. Terms and conditions vacancy

• Monday - Friday standard business hours!
• Customer and supplier interaction
• New Zealand's only carboNZero Certified electricity provider

Come and work for New Zealand’s only carboNZero Certified electricity provider – Ecotricity!

Ecotricity has a fun and supportive culture and going through a stage of rapid expansion.  They are searching for enthusiastic individuals wanting to grow alongside the company!

Your day to day tasks:

• Answering calls and providing support for customers (both over the phone and via email)
• Customer and supplier interaction 
• On-boarding customers and following documented business processes 
• Following up with both customers and suppliers 
• Entering information into spreadsheets
• The use of billing platform (training will be provided for this)

Location and hours:

• Conveniently located in the CBD on Swanson Street
• Monday – Friday 8.30am - 5.30pm

Be rewarded with:

• Base salary of $40,000 with $2,000 annual target incentive 
• A salary review after 4 months
• Green company involved in Renewable and Electric Vehicle technology 
• Big on work-life balance
• Career development opportunities - As they are a rapidly expanding company there is a lot of opportunity for you to grow with the company and move into different roles.

The Culture

Ecotricity are a proud and passionate bunch of people who genuinely believe in what they do.  They have a “flat’ managerial structure meaning that all staff members are treated equally and your voice is always heard.

• Great communication skills on the phone
• Drive to achieve targets and goals
• Passion for customer service
• Long term commitment to the organisation
• Great attention to detail and organisation skills
• Good time management skills
• Be a great multi-tasker

To join a company that will recognise your hard work click 'Apply Now'!