Customer Logistics Specialist

Summary about this job

Detail information about job Customer Logistics Specialist. Terms and conditions vacancy

• Are you passionate about delivering great customer service?
• Join a friendly and supportive team!
• We have the perfect role for your career in freight customer service

• Are you passionate about delivering great customer service and looking for your next challenge?
• Join a friendly and supportive team
• We have the perfect role to get your career in freight customer service back on track

Here at KiwiRail we empower our people to shine. We look for passionate go-getters that want to be part of our team and hungry to learn. If this sounds like you and you have an interest in the freight logistics industry, then read on!

Your Role:

We have an opportunity for an awesome Customer Logistics Specialist to join us based in our offices at Ensor’s Road. You will be an important part of making sure customer freight is booked and our trains are built correctly, run smoothly, and keeping all teams informed of any delay or progress along the way!

As a Customer Logistics Specialist within our Import/Export (IMEX) team, you will be responsible for ensuring customer cargo is booked and delivered to its final destination in a timely and efficient manner.

You will be on a rotating 8 hour roster with great hours, such as between 6.30am – 7pm Monday to Friday with the opportunity for Saturday overtime once a month

Your Skills:

You will excel at customer service and have ideally worked within freight, logistics or transport industries and be able to work within a busy work schedule. Your strong communication skills and ability to multitask and build effective business relationships will allow you to deal with customers and external stakeholders and adapt to unexpected changes to meet our customer needs .

• Proven experience working within a multi-faceted customer service environment
• You can easily multi task while remaining calm under pressure
• Able to maintain a high level of attention to detail as well as data entry and reporting accuracy
• A real go-getter with a passion to grow your career within a freight industry
• Strong analytical capability and can pick up new computer systems easily. Proficiency in the MS Office suite is a must

You will excel in a fast paced environment, where you will be faced with time pressures, customer demands and operational disruptions outside of your control. You will rise to the challenge and enjoy the satisfaction of solving problems, and working within constraints to provide the best outcomes. 

Your Benefits:

• Real opportunity to progress into freight logistics
• Excellent Monday to Friday 6.30am – 7pm rotating roster
• Heavily discounted travel and holiday homes
• Mentoring, training and support

Our team is like a family, we love what we do and we thrive in this busy and upbeat environment . If this sounds like you, then what are you waiting for? Apply now and start your journey with KiwiRail today. We will be reviewing applications as they come in, so get in while it’s hot!

For more information, please don't hesitate to email Kirsty Bradshaw on [email protected].

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