Customer Experience Ambassadors

All vacancies of New ZealandCall Centre & Customer ServiceCustomer Experience Ambassadors

We're looking for a Customer Experience Ambassador STAR to join our ever-growing team!

Summary about this job

Customer Service - Call Centre

Company: Brightside Co

Location: Auckland

Work type: Full Time

Salary: n\a

Phone: +64-7-418-7990

Fax: +64-3-263-6951

E-mail: n\a

Site:

Detail information about job Customer Experience Ambassadors. Terms and conditions vacancy

Full time positions available. Employer of choice with R&R Program and amazing employee benefits.

  • Employer of Choice for Gender Equality EOCGE 2016
  • Full Time Positions available, Monday to Friday 12:30pm - 9:00pm 
  • Unlimited opportunities for learning across all dimensions of the business.
  • Deliver signature customer service and be rewarded through our BrightSTAR program
  • Great company culture with amazing employee benefits including gym reimbursement and salary continuance

To create a bright future by pioneering innovative protection solutions we need talented Customer Experience Ambassadors to join our Brightside Team in our support office in Avondale, Auckland. To enable us to deliver exceptional customer experience, we are looking for people who display our values create, deliver and believe and who possess:

  • A passion to provide excellent customer service
  • A willingness to work as part of a team to achieve team goals
  • Excellent written and verbal communication skills
  • Well-developed computer skills including an ability to toggle between screens and systems
  • The ability to handle complaints to successful resolution and be emphatic to customer needs
  • A passion to achieve set individual  KPIs
  • A positive approach to change

If successful, you will be offered:

  • BrightSTAR - our unique Reward and Recognition Program
  • Coaching and Development Plans
  • Flexible Working Conditions
  • A range of employee benefits including annual gym reimbursement, salary continuance, free counselling services, free travel insurance, health and wellbeing initiatives and many more.

Full training will be provided and the positions are due to start as soon as possible. To secure this opportunity you must be a New Zealand Citizen or Permanent Resident.

If you believe you have what we are looking for, please apply today by sending your CV and covering letter to [email protected]

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