Mandarin-Speaking Customer Service Representative
Mandarin native speakers for permanent inbound contact centre role with attractive Monday – Friday hours
Summary about this job
Customer Service - Call Centre
Company: Madison Recruitment Ltd
Location: Auckland
Work type: Full Time
Salary: $39,520 per annum salary package
Phone: +64-6-896-3974
Fax: +64-4-293-5809
E-mail: n\a
Site: n\a
Detail information about job Mandarin-Speaking Customer Service Representative. Terms and conditions vacancy
- Convenient Onehunga location close to public transport with plenty of parking
- Great opportunity for native Mandarin speakers
- Permanent role
Mandarin-Speaking Customer Service Representative
- Convenient Onehunga location close to public transport with plenty of parking
- Great opportunity for native Mandarin speakers
- Permanent role
About the Role
You will be responsible for providing excellent customer service to customers from China. Work with a well-known international brand and join a dynamic international team in Onehunga.
• Field calls in Mandarin and help resolve product complaints or queries using a complaints handling system
• Manage product returns
• Identify quality signals
• Send emails in English to the US head office
Hours
Monday – Friday 8 hour shifts between 10am and 11pm to align with the Asian market
Role Requirements
- Must be fluent in Mandarin
- Must have excellent written communication skills in English
- Bring customer service experience from retail, hospitality or contact centres
As a consultant in the Madison Contact Centre team, I focus on finding roles for amazing candidates with all levels of customer service experience. Having been a temp myself, I understand that the job search process can be daunting and I try to make the experience as enjoyable as possible. I look forward to hearing from you!
Just click ‘Apply Now’ or email [email protected]