Customer Delivery Officer - Contact Centre
As a Customer Delivery Officer, you will be responsible for delivering effective customer service in a professional, friendly and confident manner.
Summary about this job
Customer Service - Call Centre
Company: Join Our Team
Location: Waikato
Work type: Full Time
Salary: n\a
Phone: +64-3-710-1163
Fax: +64-7-469-5239
E-mail: n\a
Site: n\a
Detail information about job Customer Delivery Officer - Contact Centre. Terms and conditions vacancy
- Would you like to be part of an inclusive, driven and outgoing team?
- Provide prompt and effective service to all customers
- A comprehensive induction and training programme will be provided
Would you like to be part of an inclusive, driven and outgoing team that is dedicated to providing an outstanding level of service to our organisation and our communities?
If the answer is yes, then we have the passion and drive to commit to see you succeed in our fast paced and diverse team.
Based in the Ngaruawahia office five days per week, this position will see you situated within the Contact Centre. This role is in a supportive and fun team environment where service excellence is always our top priority.
This is a permanent position and is primarily focused on responding to customer enquiries via phone, email and web chat. As a Customer Delivery Officer, you will be responsible for delivering effective and responsive customer service in a professional, friendly and confident manner.
As part of our Contact Centre team you will enjoy rapid change and seeking out process improvement to support our multi-faceted organisation. You will be committed to customer-centric outcomes and first point resolution.
This role requires the following attributes:
- Providing prompt and effective service to all customers
- Strong interpersonal skills
- Good time management and organisational skills
- Proactive
- Reliable
- Computer literate
- Results driven
- Energy and a willingness to learn!
We are seeking a proactive self-motivated learner which we will provide with a comprehensive induction and training programme. If this role sounds like an opportunity you would embrace, we would love to hear from you.
Closing date: Sunday 29 July 2018 at 11:55pm.
NOTE: You need to be eligible to work and live in New Zealand in order to apply!
To apply for this job, please go online to www.joinourteam.co.nz and enter the job code 6244SK.