Design Researcher
Our team researches, analyses and shares insights into the attitudes and behaviors of people that currently use Xero
Summary about this job
Web & Interaction Design
Company: Xero
Location: Wellington
Work type: Full Time
Salary: n\a
Phone: +64-4-838-8688
Fax: +64-9-925-2060
E-mail: n\a
Site: n\a
Detail information about job Design Researcher. Terms and conditions vacancy
- You'll have some terrific people to work with and to learn from
- Join a team of 10 specialist design researchers
- We're looking for people who want to dive in and do great work
We’re looking for a UX Design Researcher to join our team in Wellington. Ideally, we’re after a solid intermediate-level researcher or a great junior. You’ll have some terrific people to work with and to learn from. This role is available immediately.
Our researchers are responsible for researching, analyzing and sharing insights into the attitudes and behaviors of people that currently use Xero, as well as those who don’t yet but might in the future.
You’ll be learning about people’s lives outside of their interactions with Xero, and observing their experience using Xero. You’ll identify where people get stuck and why. You’ll help the wider business focus on the most critical user problems and opportunities that we can address - then help discern if the changes we make get the results we want.
You’ll join a team of 10 specialist design researchers who work within our 50-strong design team that includes product designers and content strategists. We’re spread around the globe, with people based in New Zealand, Australia and the United States. Despite the distance, we’re a tight-knit and collaborative group.
We’re looking for people who want to dive in and do great work. Here are some specifics:
- You can identify user needs and problems through a variety of research methods, and you can generate insights from your research
- You can clearly communicate user problems and user needs to others in the business
- You think systemically and strategically, you can join up your research with other data and research we have with Xero, and with trends and data from outside Xero
- You have a portfolio of your work to demonstrate your skills and experience
- You’re a well-organized, passionate, pragmatic and empathetic colleague, seeking to improve what we build, and how we do it
- You enjoy the challenge of making the complex simple, and you won’t mind a bit of travel to make sure we get the best possible results
- Bonus points if you have information design skills
If you want to know more before formally applying we’re happy to answer any questions you might have. Get in touch.