Collections Registry Officer

All vacancies of New ZealandCall Centre & Customer ServiceCollections Registry Officer

Training and ongoing coaching

Summary about this job

Customer Service - Call Centre

Company: Ministry of Justice

Location: Wellington

Work type: Full Time

Salary: n\a

Phone: +64-4-743-8281

Fax: +64-6-464-2663

E-mail: n\a

Site:

Detail information about job Collections Registry Officer. Terms and conditions vacancy

  • Varied, challenging and rewarding role.
  • Diverse and fun environment.
  • Takes ownership and finds resolution for our customers.

Collections Registry Officer, CBD Wellington, Contact Centre

MOJ/1345751

  • Varied, challenging and rewarding role.
  • Diverse and fun environment.
  • Takes ownership and finds resolution for our customers.

As a Collections Registry Officer you will be responsible for helping customers to resolve their fines and civil matters through negotiating in a professional, fair and reasonable way.  The role includes exercising powers as a Deputy Registrar of the District Court.

About the team and the role

The team is supportive, friendly and diverse, and committed to successful resolution.  You will be part of a national team of Collections Registry Officers so you will have lots of colleagues to help and support you as you learn the business.

To be successful in this role you will be able to demonstrate strong customer service skills, quality decision making, be solutions focussed and have the personal confidence and resilience to adapt to a dynamic work environment.

Benefits

  • Training and ongoing coaching that supports individual development.
  • The start of a career in a large and dynamic part of the Public Service.
  • Starting salary of $44,416
  • Start Date 10th September 2018.

To apply, complete the application form, attaching your CV and cover letter.  Applications close on Thursday 26 July 2018.

 

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