Conduct Risk Specialist

Summary about this job

Detail information about job Conduct Risk Specialist. Terms and conditions vacancy

Conduct Risk Specialist
Full time, Permanent role
Based in Britomart, Auckland
 

• Bring your passion for doing the right thing and have a real impact on the banking industry and Westpac customers
• You will work on a wide variety of topics with many different stakeholders; with a mixture of project work and longer-term initiatives
• Excellent opportunity for development and career advancement
• Modern, corporate office environment, competitive remuneration and flexible working options

 
About the role
Reporting to the Senior Manager CBW (Consumer Banking & Wealth) Conduct Risk, the primary purpose of this role is to act as an adviser and advocate with the key focus areas of identifying and managing Conduct risk and enhancing customer outcomes. 
 
You will be the voice of the customer whilst helping CBW understand and manage commercial decisions, protecting our customers trust and promoting a culture where risk is everyone’s business.  You will develop customer centric working relationships with key stakeholders across Westpac including product, brand & marketing, HR, Legal. 
 
You will be responsible for advising on potential conduct risk attached to initiatives, developing and implementing strategies for improved controls, reporting on insights into Conduct Risk trends and supporting remediation activity.
 
This is a strategic, future focussed position with responsibility for a variety of pan-bank programs and initiatives.

What you’ll need to succeed:
 

• Strong understanding of risk management, legal or compliance; background in Conduct Risk preferred.
• Strong knowledge of financial regulation.
• Ability to manage & resolve service, operational and compliance issues.
• Natural communicator with the ability to influence, provide constructive challenge and motivate.
• Ability to marry customer centricity and commercial pragmatism.
• An inquisitive mind.
• Sound moral compass with a strong sense of integrity and professionalism.
• Good attention to detail.

 
What’s great about working for Westpac?
We’re passionate about people and take pride in building teams that reflect the diversity in our communities. From day one, we’ll invest in your growth and empower you to take ownership of your on-going learning and development.  As well as immersing yourself in a supportive team environment, you’ll be offered some of the best banking, wealth and insurance benefits in the market, gain access to a suite of online learning modules and career planning tools to grow with us, as well as our industry-leading superannuation programme and fantastic staff banking package. 
 
Let’s go!
Apply today with your CV and Cover Letter.  We’re also keen to have a chat with all shortlisted applicants about workplace flexibility. 
 
Questions?
You can contact Jo McDowall, Recruitment Consultant on (09) 348 9201 or Amanda Sextus, Recruitment Consultant on (09) 3520152.