Spare Parts / Customer Service
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Spare Parts, Customer Service, Warranty Claims, Machinery Industry, Full Time, Campbellfield Melbourne Location, Immediate Start.
Summary about this job
Automotive Trades
Company: Agrison Pty Ltd
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-9587-7407
Fax: +61-7-1653-6454
E-mail: n\a
Site: n\a
Detail information about job Spare Parts / Customer Service. Terms and conditions vacancy
About the business
We are currently seeking an experienced spare parts assistant/interpreter with a strong focus on customer service to work at our Campbellfield head office. Full time role Monday to Friday 9:00-5:00pm commencing with a 3 month probation period.
About the role
The Role
- Draw on your mechanical and parts knowledge to assist customers with their technical concerns or enquiries
- Provide up to date information on products and services to customers both over the phone and in store
- Front line technical support, product advice and assisting customers by making recommendations in relation to technical and sales enquiries
- Picking and packaging spare parts for sales and warranty claims
- Ability to manage warranty claims.
- Any other job as required by the department
Skills and experience
Key Qualifications and Essential Criteria:
- Have at least 12 months experience in a parts department
- Exceptional customer service skills
- Good computer skills
- High attention to detail
- A willingness to learn
- Clear and concise communication skills
- Ability to take instructions from department Manager
- Ability to work well within a positive team environment
- Current valid forklift licence (must have)
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