Relationship Manager / Trainer - Conveyancing Industry

Summary about this job

Detail information about job Relationship Manager / Trainer - Conveyancing Industry. Terms and conditions vacancy

We are seeking conveyancing professionals (conveyancing clerks, settlement clerks and lawyers) who are keen to take on a new challenge in their career!  Stepping away from file management, you will have the opportunity to use your "people skills" to hit the road and build relationships with a number of other professionals in the industry!

This unique career will see you use your strong conveyancing knowledge to assist other law firms and conveyancing practices transition to an e-conveyancing platform.  As part of the roll out, our client is now looking to add to their established servicing various areas in Brisbane. 

As a Relationship Manager, you will manage a portfolio of clients (law firms and conveyancing practices) and carry out duties including:

• Attend meetings in person 
• Liaise with client regarding their current internal processes 
• Provide advice on integration to the new online property exchange system
• Collaborate and onboard new clients to the system
• Coach and train clients to ensure system is built in successfully to firm's practices
• Coach and train clients on every aspect of the system (transfer, caveat, mortgages)
• Perform regular checks to ensure capability and accuracy
• Assist with all client queries

Internal expectations of the role will include:

• Client reporting
• Data entry into CRM database
• Regular account reviews to ensure achievement of targets
• Track number of outbound calls / new business leads

 
To be considered for this role, you must have:

• Experience within the conveyancing industry and/or legal industry
• Experience in another relationship management or account management role
• Proven ability to establish new relationships
• The ability to promote / sell new concepts
• Current drivers licence 

An exciting change is happening in the conveyancing industry and this is your chance to be apart of that change!  Someone with an enthusiastic attitude, strong attention to detail and a client focused attitude will be well suited 

To apply online, please click on the appropriate link. Alternatively, for a confidential discussion, please contact Fiona Ruggieri on 03 8676 0332 or email your CV to [email protected]