Claims Administrator
Drive member satisfaction and develop yourself within a multi-skilled and results focused team
Summary about this job
Claims
Company: TUH Health Fund
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-3-7507-2002
Fax: +61-3-6382-1891
E-mail: n\a
Site: n\a
Detail information about job Claims Administrator. Terms and conditions vacancy
Looking for an opportunity to support a large team in reaching their daily goals?
We’re looking for someone to help assist a team who focuses accurate processing of Health Insurance Claims for our members.
Our Claims team is responsible for assessing and processing General, Dental, Medical and Hospital claims for our members to a high degree of accuracy.
About the Company
We're TUH, Queensland's own Members Own Health Fund for all union members and their families. We take good care of many people, and we look after our employees too, with great places to work providing every opportunity to learn, grow and succeed. As a not-for-profit health insurance organisation we're a people-come-first kind of place, where you can play an integral part in helping us grow. If that sounds like you, apply for the job and join us at TUH.
About the Role
In this Permanent Full Time role reporting to the Claims and Benefits Manager, this is a multi-tasked role and involves managing enquiries about products, services, and processing incoming health insurance claims.
Your key responsibilities will include:
- Processing customer claims using knowledge of health fund products, processes, services and rules.
- Working within a team to exchange up to date information and distribute workload.
- Provide relevant oral and written communication to customers and to other teams within the organisation.
- Manage enquiries from customers and respond with a high-level of customer service over email or telephone.
About You
To be successful in this role you will be a positive and proactive person who is keen to work with others to achieve the goals of the team.
We are looking for someone with previous experience in achieving high levels of productivity and accuracy in data entry.
With excellent time management skills, a quality focus and attention to detail, you will have the ability to build rapport with others, and a demonstrated ability to meet KPI's in an operational environment.
What Makes TUH a Great Place to Work?
There's so much on offer we don't have space to list all of the benefits, but here are a few of the highlights:
- A real commitment to learning and development.
- Private health insurance benefits.
- A multi-channel reward and recognition program focused on the individual.
- Regular social events
- An employee health and wellbeing program.
To apply, please submit your resume and covering letter addressed to Lisa Edgar, People and Culture Coordinator by clicking on the 'Apply' button.