Senior Claims Officer
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Senior Claims Officer - Insurance Broking
Summary about this job
Claims
Company: Network Insurance Group
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-2140-7302
Fax: +61-8-8598-2338
E-mail: n\a
Site: n\a
Detail information about job Senior Claims Officer. Terms and conditions vacancy
This is an exceptional opportunity for an experienced claims professional with a strong claims acumen to join a leading Melbourne based insurance broking organisation backed by the strength of the Steadfast Group.
In this role, your duties will include but not be limited to:
- Client interface
- Managing complex claims to achieve desired outcomes for clients
- Promoting efficiency initiatives and contributing to effective management of claims
- Ensuring adherence to internal and client service standards, KPI's and business objectives.
- End to end management of claims in accordance with company policy and procedure. Including IDR and FOS submission on behalf of clients.
- Reviewing insurer's denial and put forward recommendations to client.
- Liaise effectively and efficiently with stakeholders.
To be successful in this role you must have:
- A strong claims background across commercial claims; must have strong technical knowledge in general insurance.
- Strong negotiation skills.
- Excellent verbal & written communication skills
- Ability to handle complex claims
- Ability to work under pressure
- Proven experience within a claims role.
- Experience in training people and maintaining a coaching relationship
Qualifications (Desired but not mandatory):
Minimum qualification - Tier 1 Insurance Broking
If you would like to take advantage of this opportunity, please forward your cover letter and resume to [email protected]
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