Claims Officer - ID Property

Summary about this job

Detail information about job Claims Officer - ID Property. Terms and conditions vacancy

Location: Parramatta

Type: Full Time, Permanent

Applications Close: 8th August

We are assessing applications as they come in so don't delay and apply today!

QBE is one of the top 20 global General Insurers and is recognised as Australia’s largest international insurance and reinsurance company with operations in 37 Countries around the world.

Our Property Claims team is seeing unprecedented growth as we strategically create a stronger presence by introducing new commercial and domestic property claims teams in to the Australian market and revolutionising the way we service our customers.

We offer you a dynamic workplace culture, one that values and leverages the unique ideas, capabilities and experiences you bring irrespective of where you are in the world. We believe this strengthens our ability to deliver on our business goals, particularly as it relates to innovation growth and our focus on customers.

The Opportunity

Our aspiration is to provide a world class claims service by seeking out the best way to help our customers during their time of need, whether it’s having their home burgled or suffering a catastrophic loss to their property. The start of this journey is to build Australia’s most respected property claims team and to do this we recognise that we must invest in our people.

As part of this plan we are currently looking for a proactive and motivated Claims Officer to work from our Parramatta office on a full time permanent basis.

What does success look like?

We are not particularly looking for individual with experience, as possessing the right attitude, motivation and willingness to learn and be challenged is important to us and to build on the exceptional culture in our Property teams.

You will possess:

• Sound customer service experience - insurance background a bonus
• Determination, positive attitude and the drive to be challenged and succeed
• A strong focus on customer service with the ability to build rapport over the phone and handle varying customer expectations and demands
• A highly empathetic approach to dealing with customers, possessing the ability to be friendly yet professional
• A modern approach to improving the business and a willingness to embrace change
• Self-motivated with excellent organisational skills

Benefits

At QBE you will be provided with a competitive remuneration structure and benefits in an environment that offers support and encourages career development and learning.

We offer a range of benefits including:

• Paid Parental Leave (inclusive of paid superannuation during this time)
• Secondment Opportunities
• Employee assistance programme
• Paid volunteer leave
• Purchased leave
• Product discounts
• Superannuation matching

Applicants will be required to provide evidence of their eligibility to work in Australia and at a minimum be required to undertake police and basic credit checks as a condition of employment. 

If you are an internal applicant please notify your manager before applying. 

For more information, click the APPLY button to submit your details