Duty Manager
Summary about this job
Front Office & Guest Services
Company: Good Life Suites - Crows Nest Sydney Australia
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-5504-1605
Fax: +61-2-2302-1290
E-mail: n\a
Site: n\a
Detail information about job Duty Manager. Terms and conditions vacancy
Manager on Duty
Good Life Suites - Sydney Crows Nest NSW
Full time
New luxury residence founded in 2018 as Good Life Suites offering luxury residence experiencing increased growth in luxury suite residence accommodation in the Lower North Shore of Sydney.
Good Life Suites is delivering first class, professional residence services in conjunction with new, sophisticated and state-of-the-art facilities.
Good Life Suites are currently seeking to appoint a dynamic, forward thinking experienced luxury residence Manager on Duty to join the Good Life Suites team.
This is a great opportunity to be part of the team to make Good Life Suite grow.
The right candidate will be responsible for our residents, from first and last impressions, delivering exceptional customer service that represents Good Life Suites in the Lower North Shore.
Exceptional history working in a 4/5-star hotel or luxury suites for 12 months in the role of Manager on Duty is the minimum requirement.
Exemplary commitment to customer service, teamwork, attention to detail and the enduring ethos to deliver Good Life Suites’ values for 1st class services in the luxury suite industry.
Your key responsibilities:
- Greeting and welcoming our guests
- Supervision and training of staff
- Check in and check out of guests
- Complaint handling and resolution
- Ensuring daily front desk tasks are actioned and completed
- Attend to guest enquiries, requests and follow up if required
Your attributes:
- Exceptional communication and interpersonal skills
- Genuine passion for the luxury suite industry
- Working knowledge of property management systems such as RMS
- Be immaculately presented
- Focused and passionate about service and a drive to increase revenue
- Well organized, with attention to detail
- Team oriented and able to work under pressure
Benefits:
- Employee discounts for stays.
- Discount onsite car parking.
- Training and induction program to assist you with the tools & skills required to perform at your best.
- Opportunities to grow both within and outside of the department.
- Reward & recognition programs to motivate you to achieve.
- Laundry and other allowances.