Reception and Bookings Attendant
Provides customer service excellence being responsible for bookings, boat ticket sales and providing administrative support to the Yacht Club team
Summary about this job
Front Office & Guest Services
Company: Canberra Southern Cross Club
Location: ACT
Work type: Full Time
Salary: n\a
Phone: +61-8-4664-6865
Fax: +61-8-5102-7165
E-mail: n\a
Site: n\a
Detail information about job Reception and Bookings Attendant. Terms and conditions vacancy
With over 83,000 members, four hospitality venues and five fitness centres across Canberra, the Canberra Southern Cross Club is the leading club group in the ACT. The Club prides itself on an established reputation for providing high quality products, service and value in a friendly and secure environment to its members, as well as being the benchmark employer providing fantastic opportunities to develop a highly rewarding career for its employees
The Southern Cross Club is currently seeking suitably qualified and motivated applicants to join our Yacht Club in the full time position of Reception and Bookings Attendant.
About our Opportunity
Reporting to the General Manager, the Reception and Bookings Attendant provides customer service excellence being responsible for bookings, boat ticket sales and providing administrative support to the Yacht Club team.
You will have to:
- Provide administrative support using Salesforce
- Handle phone call enquiries
- Provide cruise ticket sales which includes cash handling
- Assist with functions and events management
- Ensure housekeeping and general tidiness of Front Office and Foyer areas
- Undertake general service duties
- Communicate and liaise with team members and other areas of operation
- Follow hygienic beverage handling procedures
- Adhere to Responsible Service of Alcohol legislation
- Be able to work full time from Tuesday to Saturday as well as evenings
You should be able to demonstrate:
- Previous experience in a similar club or hotel position
- Demonstrated excellent customer service skills
- Have valid RSA certificate (ACT valid)
- Excellent communication skills
- Very good computer skills
- Previous experience with cash handling
- Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere
- Be honest and reliable
- High level of accuracy and attention to detail
- Able to work full time, including week-ends as required
To apply please send your updated resume to [email protected] no later than 10 July 2018.
Please note that you must have the right to live and work in Australia to apply for this role