Front Office Receptionist - Part Time
Join Canberra's most iconic and elegant hotel steeped in history and grow with Australia's fastest growing hotel group as our new Receptionist!
Summary about this job
Front Office & Guest Services
Company: TFE Hotels
Location: ACT
Work type: Part Time
Salary: n\a
Phone: +61-3-4110-2982
Fax: +61-2-6167-7670
E-mail: n\a
Site: n\a
Detail information about job Front Office Receptionist - Part Time. Terms and conditions vacancy
Built in 1926, Canberra's Hotel Kurrajong is steeped in history. The one time residence of Australian Prime Minister Ben Chifley, the hotel has been meticulously renovated, paying homage to the style, design and lifestyle of 1920s Australia. Here guests are treated like VIPs. There's a fuss made on arrival, a sense of occasion where history and art are celebrated.
Hotel Kurrajong Team Members are very aware of the Hotel's unique history, imparting historical information and anecdotes to guests where the occasion demands. With exacting courtesy and attention to detail, Team Members assure every guest, every day that they made the right decision. If you'd love to be a part of the exceptional spirit that is Hotel Kurrajong, we'd love to hear from you.
About The Role
Could you be our new Front Office Receptionist?
You'll have the responsibility of being the face and voice of our wonderful hotel. First impressions count and that's where you'll shine. You'll greet new arrivals, answer calls from guests, assign rooms and organise payments, all with a breezy can-do attitude and a warm smile. You'll know the local area like the back of your hand, giving clear directions and insightful advice. You'll have a complex combination of skills that encompass a laser focused attention to detail, and even the occasional bit of peacekeeping where you'll resolve issues to the impressed satisfaction of all concerned. For you, it's all in a day's work, and you can't wait to see what tomorrow will bring.
More About You
- You have the ability to work independently and you acknowledge that your work is a key part of the team that delivers memorable moments
- Your grooming and personal presentation sets you apart from the herd
- You have a mindset to make fearless decisions
- You are adventurous and love to explore different experiences by performing shift work 07:00 to 15:00, 15:00 to 23:00, working weekends and public holidays
- While a Microsoft Office geek is not a necessity the knowledge to use these tools will give you an advantage
- You have experienced the advantage of hotels operational systems and possess knowledge of Protel/Opera.
Part of Something Big
At Hotel Kurrajong, you'll be part of a hugely successful Australian-based company. TFE Hotels is a leading international hotel operator and the fourth largest in Australia. TFE Hotels' brands include Rendezvous Hotels, Vibe Hotels, Travelodge Hotels, Medina Serviced Apartments, Adina Apartment Hotels and The TFE Hotels Collection that includes Hotel Kurrajong.
It means opportunities across a wide network of hotel brands and locations, with generous team member benefits as well.
We're committed to continuous training and development, succession planning and career guidance because we know it makes our hotels better places to stay. It's working. With more than 50 years in hotel ownership, management and development, TFE has more than 2200 team members in 70 key properties around the world.
Interview sessions are from 01/08/2018