Electronic Monitoring Centre Operators - Casual
We have an opportunity for experienced Customer Service Operators to join our team located in the Sydney Newington area
Summary about this job
Police & Corrections
Company: BRI Security
Location: Sydney
Work type: Casual/Vacation
Salary: n\a
Phone: +61-8-2958-5954
Fax: +61-8-6775-3359
E-mail: n\a
Site: n\a
Detail information about job Electronic Monitoring Centre Operators - Casual. Terms and conditions vacancy
Business Risks International Pty Limited (BRI Security) is a specialist corporate risk management and security services organisation with a national presence and approach. We provide unique, independent and comprehensive holistic security and safety services to Australian and International businesses, organisations and corporations.
We have an opportunity for qualified and experienced casual team members, Electronic Monitoring Centre Operators, to join our 24/7 operation based at the Silverwater Correctional Centre.
Key accountabilities include:
- Monitoring live input information and responding as required including the reporting to other stakeholders;
- Ensure a high level of reporting for occurrences and client issues in a timely manner.
In addition, you will demonstrate the following competencies:
- Minimum of two years' experience in a similar customer service role. Prior experience within a security environment is highly regarded;
- Self-motivated team player with strong communication and interpersonal skills;
- Proficient computer skills on several systems - including email, Microsoft Office and database systems;
- High attention to detail - able to compile and analyse data, recognize trends and compile reports as required;
- Excellent professional presentation;
- Be available to work day/night shift, rotating roster including weekends
- Ability to work under pressure and be focused on providing a high level of service to the client, and maintain a positive and resilient attitude;
- Strong organisational and time management skills
Successful applicants will be required to complete a full criminal history check prior to deployment.
In return, you will have the support of a great company with a dedicated and committed support structure, the opportunity to develop your career and excellent remuneration.
Full training will be provided on all systems in use. In addition, successful applicants will be provided, at completion of their training, a nationally recognized training accreditation certificate.
BRI is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people are encouraged to apply.
M/L Number 405149073