**Customer Service Representative | General Insurance**
Opportunity to work for a leading financial services provider & provide excellent customer service in a great team environment. Permanent Roles.
Summary about this job
Customer Service - Call Centre
Company: Bluefin Resources Pty Limited
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-2909-5407
Fax: +61-2-2668-9326
E-mail: n\a
Site: n\a
Detail information about job **Customer Service Representative | General Insurance**. Terms and conditions vacancy
Our client is a leading global financial services organisation with a dedicated General Insurance team. Due to a strong growth period, they are looking to expand their team of Customer Service Representatives.
The role will involve:
- Providing excellent customer service to both internal and external customers via inbound / outbound calls
- Up-selling & cross selling General Insurance products and establishing new policies
- Updating and adjusting existing polices
- Maintaining up to date customer information
- Escalating customer enquires that fall outside of authority
- Adhere to compliance standards
- Active participation training activities
About you:
- Strong experience from a contact centre/ call centre environment
- Excellent customer service experience
- Enjoy working to KPI's and working in a results driven environment
- Sound communication skills & listening skills
- Strong attention to detail
- Not afraid to be on the phone
- Empathetic and caring nature
In return:
- Competitive remuneration and discretionary bonus
- A fantastic office environment! A place where you want to work!
- Dynamic & collaborative working culture
- Fast paced working environment
- Several benefits and incentives
- Excellent, structured training
- Support and guidance from experienced manager
Please note the working hours are Monday to Friday (with the occasional Saturday ) on a rotating roster between 8am and 8pm.
Please contact Emily Isaacs, Bluefin's Specialist Insurance Recruiter, TODAY on 02 9270 2606 for further information.
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