Customer Service
Multiple opportunities in Customer Service working for one of Australia's TOP FOUR banks
Summary about this job
Customer Service - Customer Facing
Company: Hays Contact Centres
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-8321-2425
Fax: +61-7-4292-2943
E-mail: n\a
Site: n\a
Detail information about job Customer Service. Terms and conditions vacancy
- Permanent position with one of Australia's TOP FOUR banks
- Monday to Friday rotating rosta 8am to 8pm
- Salary between $54 and $57K plus Super
Multiple opportunities in Customer Service working for one of Australia's TOP FOUR banks
Your new company
We now have new and exciting opportunities for Customer Service candidates to work for one of the TOP FOUR banks in Australia. These are full-time permanent positions right in the heat of Melbourne’s CBD.
Your new role
You will be the first point of contact for customer enquiries. You will be handling high volume inbound calls in a timely and efficient manner. This role requires you to accurately update customer records and negotiate positive outcomes in every call.
What you'll need to succeed
To be successful in this role you will have the following skills/ experience;
- Strong computer literacy skills
- Proven experience in a Customer Service role previously
- Contact centre experience is highly desired but not essential
- Self-motivation with an ability to use initiative
- Excellent rapport building skills
- Ability to problem solve effectively
- Attention to detail
- Adapt to new business environments easily
What you'll get in return Salary package is between $54 and $57K plus Super. You will work to a rotating rota Monday to Friday 8am to 8pm totaling 37.5 hours a week.
What you need to do now
If you are looking for a new challenge to enhance your career please APPLY NOW. For further information please forward a copy of your resume to Kate Moss at [email protected] or call Kate on 96049606.