Inbound Retention and Sales to Telstra customers
We are expanding and looking for highly motivated & driven sales staff who want to work in a great environment with a rewarding incentive structure.
Summary about this job
Sales - Inbound
Company: TSA Group
Location: Adelaide
Work type: Full Time
Salary: $40,000 - $44,999 base plus commission
Phone: +61-8-3981-3255
Fax: +61-7-3917-7449
E-mail: n\a
Site: n\a
Detail information about job Inbound Retention and Sales to Telstra customers. Terms and conditions vacancy
- Comprehensive training with ongoing coaching and development
- Uncapped incentives
- Career advancement opportunities
Our Company:
We're a 100% Australian-owned business process outsourcing company specialising in helping companies acquire, retain and grow their consumer and business customer bases. We have a dynamic team of over 3,000 people representing the country's largest brands for more than 20 years working across eight call centres in Australia, and two call centres in the Philippines.
Opportunities now exist for Sales Agents in our inbound call centre representing our client Telstra at our CBD office in Adelaide.
Duties & Responsibilities:
- Engage customers, build rapport and ensure all customers are getting the best value;
- Retain existing customers by presenting personalised solutions based on the customer's current and future needs; and
- Offer solutions from a variety of Telstra's market leading products including: Telstra BigPond Broadband, Next G & 4GX mobile networks, latest Mobiles/Tablet devices, FOXTEL and much more.
Skills:
- Ability to live our 5 Core Vales being Customer First, Accountability, Integrity, Creativity & One TSA;
- Have a passion for Sales and a desire to exceed targets;
- Demonstrated awesome customer service experience;
- Outstanding communication skills using your listening, verbal and competent computer skills; and
- Enthusiastic and adaptable team player.
Requirements
- Multiple full time permanent 38hours a week positions available to work a rotating roster between 7:30am - 21:00pm Monday to Saturday and 7:30am - 19:30pm on Sunday.
- Multiple permanent part time 25hours per week, 5 days per week, positions available to work a rotating roster between 7:30am - 13:00pm and 15:30pm – 21:00pm Monday to Saturday and 2:00 pm - 19:30pm on Sunday.
- The Centre operates all year round so flexibility to work over a 7 day operation.
- Must be able to work five weeks of full time training.
- Ability to start in early August.
- Local experience is highly desirable.
Why work for TSA?
- State of the ART facilities with modern lunch/breakout rooms containing Pool Table, Foosball, Table Tennis;
- Comprehensive training, with ongoing coaching and development;
- Leadership development through Emerging Leaders Program (STRIVE);
- Our ASPIRE development pathway offering employees growth and accredited industry courses such as Cert III in Customer Contact;
- Career advancement opportunities within an expanding company both nationally and internationally;
- Uncapped incentives – earning potential is endless!;
- Sales competitions, VIP award nights, Rewards & Recognition including overseas holidays; and
- Penalty rates on weekends and after hours.
How to apply?
If you are ready to join a business that delivers operational excellence, seeks strategically valuable growth opportunities, and invests in people, technology and systems…then this is the place for you!!
Simply select the 'Apply' button to submit your resume and cover letter.