Intake Consultant with Life Supports Counselling
• High end customer service in sales environment • Casual role- $25/hour + super + commission(OTE $35p/hour) • Positive, enjoyable work environment
Summary about this job
Sales - Inbound
Company: Life Supports Counselling Service
Location: Melbourne
Work type: Casual/Vacation
Salary: $25/hour + super + commission (OTE $35p/hour)
Phone: +61-2-9188-8596
Fax: +61-2-5418-3625
E-mail: n\a
Site: n\a
Detail information about job Intake Consultant with Life Supports Counselling. Terms and conditions vacancy
Intake consultant with Life Supports Counselling
- Opportunity for high end customer service in ethical sales environment
- Casual role with $25/hour + super + commission (OTE $35/hour)
- Positive, enjoyable work environment
THE COMPANY
Life Supports is the leading national network of fully accredited counsellors and psychologists. Our intake office is based in Balwyn, Melbourne. You can learn more about our service by visiting www.lifesupportscounselling.com.au.
We advocate for the accessibility and affordability of high quality counselling and therapy services for Australians wherever they may reside, and in doing so we help expand the private practices of high quality therapists across Australia.
We pride ourselves on providing a high quality service to our clients and celebrate the ethical work we do in a dynamic, supportive and enjoyable work environment.
THE ROLE
Life Supports is looking for an applicant with a high achieving mentality, exceptional sales and communication skills, and an impeccable phone manner.
Your primary responsibility will involve speaking on the phone to many different types of people, converting these inbound enquiries into appointments with network of high quality therapists.
Commission payments and performance- based incentives will be paid in addition to superannuation and an hourly base rate of $25 (on target earnings equate to $35 p/hour). Day, evening and weekend work is available.
THE JOB ENTAILS:
- Screening callers' needs and building rapport quickly to identify the best services for them
- Setting appointments for these inbound callers with therapists in our network
- Administrative and reception duties
The position is casual with flexible working arrangements on offer. We are currently looking to fill between 5 to 20 hours a week.
KEY SELECTION CRITERIA:
- Excel at achieving call and sales targets, converting a high calls percentage into bookings
- Have EXCEPTIONAL communication skills, written and oral. The majority of your day will consist of answering inbound emails and phone calls from potential new clients, where you are required to solve problems and respond to enquiries promptly and accurately
- Thrive in high-performing, highly principled team environments
- Have strong PC, internet and keyboard skills
- Demonstrate strong multi-tasking and time management abilities
- Be adept at managing a fast-paced telesales working environment
- Administrative excellence with attention to detail
Applications must be emailed directly to [email protected] to be considered, with the subject heading: "Intake Consultant Application".
Applications MUST INCLUDE contact details, a cover letter and resume, and address selection criteria. Applications close Friday 4th August 2018 at 5:30pm EST.
Please note: due to annual leave, no contact will be made with applicants prior to 7th August 2018.