Call Centre Agent
Call Centre Customer Service role, Multiple positions to fill, Fun Work Culture, Mascot location, Modern office, NO WEEKEND WORK! Career Growth,
Summary about this job
Customer Service - Call Centre
Company: Probe Operations Pty Ltd
Location: Sydney
Work type: Full Time
Salary: attractive salary & benefits
Phone: +61-7-8540-8818
Fax: +61-2-6378-3662
E-mail: n\a
Site: n\a
Detail information about job Call Centre Agent. Terms and conditions vacancy
Key Details:
- Location: 10 Minutes' Walk from Mascot Train Station
- Full time - Fixed term contract commencing immediately
- Monday to Friday | Shifts range from 7am to 10pm
- 1 weeks paid full time training
- Successful applicants will be required to complete Police Check
About Our Company
Probe Group are Australia's fastest growing and most respected privately owned customer management and business services provider. Established in 1979, and recently having acquired Salmat Contact Solutions, we now have over 3000 staff worldwide and are enjoying a period of sustained growth.
About the Role - This role will see you working in a supportive team environment on behalf of our client TOLL.
- Accept incoming calls for major accounts
- Make call backs to customers with follow up on their enquiries in a timely manner.
- Thoroughly investigate customer enquiries
- Other tasks as directed
- Reliability
- Adherence (including punctuality, attendance)
Skills & Capabilities:
- Being customer-focused
- Be spirited about providing a great customer experience
- Be fastidious in delivering a solution or resolution to every customer interaction
- You are reliable and dependable and flexible
- You have a wonderful command of spoken and written English
- You are a natural relationship builder with your customers, your team mates, your TOLL colleagues
Culture & Benefits
- Ongoing coaching and support
- Growing Organization - Multiple career progression opportunities
- Fast paced, innovative & rewarding environment
How to Apply
If you think this sounds like a great opportunity to work for the PROBE family then click apply now!
To apply online, please click on the appropriate link below.