Customer Service Officer
Inbound Customer Service Specialist required for busy customer service division - CBD, PERMANENT $50-$55k+
Summary about this job
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Company: Hays Contact Centres
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-6483-9644
Fax: +61-8-6923-9059
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer. Terms and conditions vacancy
- Leader in their market and industry
- Friendly and supportive office environment
- central CBD location, close to public transport links!
Inbound Customer Service Specialist required for busy customer service division - ALEXANDRIA location, PERMANENT $50k+
Your new company
This client, a leader in their industry and successfully renowned for caring about their people, their profession, our society, and our planet. This business is a specialist in their market and renowned nationwide. Their Customer Service division based in they Sydney CBD is seeking x2 new Customer Service Officers immediately.
Your new role
-Inbound call handling from customers and clients
-Outbound follow up calls
-Administration and data entry/logging calls
-Processing orders using SAP
-Dealing with customer enquiries via email, phone and fax.
-Handling a high volume of calls
What you'll need to succeed
-Immaculate customer service and communication skills
-Call centre experience in a high volume environment
-Great analytical skills and attention to detail
-Local experience in Australia, most recently in a customer service capacity
-Articulate well face to face and over the phone
-Be able to handle difficult conversations and customer complaints with ease
What you'll get in return
a full time, permanent opportunity with future career mapping and progression opportunities internally. Monday to Friday business hours 8:30-4:30pm. Close to public transport links and central CBD. This business will offer support, extensive training and future progression for the hard workers. This role is looking to offer around $50k+-$55k+ Super.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.