Customer Service & Order Administrator
Seeking a friendly team player with a background in Customer Service and order entry, for a Customer Service & Order Administrator role.
Summary about this job
Customer Service - Call Centre
Company: Page Personnel
Location: Sydney
Work type: Contract/Temp
Salary: n\a
Phone: +61-3-5666-6049
Fax: +61-3-2062-5780
E-mail: n\a
Site: n\a
Detail information about job Customer Service & Order Administrator. Terms and conditions vacancy
- 3 month contract role with opportunities to go permanent
- Join a global Medical Devices business, experiencing rapid growth
- Competitive hourly rate & Macquarie Park location
Seeking a friendly team player with a background in Customer Service and order entry, for a Customer Service & Order Administrator role in Macquarie Park.
Client Details
Our client is a recognized leader in the Respiratory Diagnostics, Ventilation, and Anesthesia Delivery & Patient Monitoring market. Manufacturing and marketing over 27,000 products, they provide solutions that restore and maintain patients’ vitality and independence, and take pride in their innovative products and talented & dedicated people, who are passionate about improving patients’ lives. Due to continuous growth they are now looking for an experienced Customer Service & Order Administrator to join their small team in Macquarie Park on a 3 month contract, with opportunities to go permanent. This role would suit a friendly team player with a background in Customer Service and order entry, and exposure to SAP, or a similar ERP system.
Description
Reporting to the Customer Service Manager, your key responsibilities will include, but will not be limited to:
- Responding to phone and email enquiries from hospitals, clinics and healthcare professionals & processing orders in SAP
- Liaising with warehouse regarding product distribution, shipping, lead time and product returns
- Working closely with other internal departments to resolve any customer issues as they arise
- Building and maintaining strong working relationships with customers, and other internal & external stakeholders
- Managing the customer database with a high attention to detail
Profile
Our client is looking for a Customer Service professional with excellent communication skills, and the ability to work in a fast-paced team environment. To be successful in this role you will have:
- Prior experience in Customer Service and order entry
- Professional phone manner and the willingness to go above and beyond for customers
- Strong interpersonal skills and a team mentality
- High attention to detail and good problem solving skills
- Exposure to SAP, Oracle or another ERP-system
- Medical, Pharmaceutical or FMCG industry experience will be highly regarded
Job Offer
- 3 month contract role with opportunities to go permanent
- Immediate start
- Macquarie Park location, close to public transport & with on-site parking
- Competitive hourly rate
- Join a global Medical Devices business
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Nea Valenti on +61 2 8221 8126.