Customer Service Agent

Summary about this job

Detail information about job Customer Service Agent. Terms and conditions vacancy

People2People, we are constantly searching for customer service call centre agents to take on upcoming varied roles. These are fast-paced roles, so we are looking for people who are passionate about customer service, are organised, have great attention to detail and are self-motivated.

Duties and responsibilities:

• Providing professional and timely customer service via phone and/or email
• Answer high volumes of inbound calls/ make high volumes of outbound calls
• Maintain client and/or customer relationships
• Provide accurate and detailed information about the company's products and policies
• Update and maintain CRM systems where necessary

Skills and experience

• Previous experience within customer service call centre roles
• Strong verbal and written communication skills
• Enthusiastic approach to tasks
• Ability to multitask and a high level of organisation
• Proven ability to work autonomously and collaboratively
• Admirable personal presentation skills

If you are seeking the opportunity to work with amazing companies and gain invaluable experience within your field, please APPLY NOW!! Please note: this is a general interest advert for registering with People2People for more information contact People2people on 8270 9788