Service Coordinator - Facilities
Facilities Company seeking experienced schedulers for ongoing temporary contract for maintenance.
Summary about this job
Customer Service - Call Centre
Company: Hays Facilities Management
Location: Melbourne
Work type: Contract/Temp
Salary: 27
Phone: +61-7-5002-3470
Fax: +61-8-6584-1425
E-mail: n\a
Site: n\a
Detail information about job Service Coordinator - Facilities . Terms and conditions vacancy
- August Commencement
- Parking On Site
- Inner City Location
Facilities Company seeking experienced schedulers for ongoing temporary contract for maintenance.
Your new company
A role with a large essential services organisation has opened up and is immediately available for a coordination expert. This organisation prides itself on providing great training within the industry and leadership and career growth for their staff.
Your new role
You will be solely responsible for receiving service calls/orders, identifying (based on skills and experience) and booking the most suitable service technician to perform each job, preparing the required information for technicians to take out on jobs, running the entire schedule of technicians, following up with customers in relation to service enquires, assisting with the invoicing process, heavy liaison with internal stakeholders as well as external business customers.
What you'll need to succeed
This will suit an administration and customer service professional who thrives on providing excellent customer service. You must have excellent typing and computer literacy as well.
To secure this ongoing role you'll need demonstrated organisational skills, highly developed communication skills, PC skills (MS Word and Excel), , an assertive yet polite manner, sound follow up skills and the ability to co-ordinate multiple activities. You will need to have a strong personality as you will be dealing with a wide variety of clients and contractors so will need to be able to deal with many different situations in an empathetic and assertive way.
What you'll get in return
A warm and supportive work environment, an ongoing temporary role and an immediate start.
These is a "hands on role" for a positive personality who enjoys developing relationships with internal and external stakeholders and is looking to be part of a team environment and is looking for career opportunities. Applications open today please call Jessica Thornton at Hays on 0386168400. Australian Citizenship is a requirement.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.