Payments/Banking Consultant
Client service and operations role in the payment and banking services arena
Summary about this job
Client Services
Company: StrataCash Management
Location: Gold Coast
Work type: Full Time
Salary: n\a
Phone: +61-3-2878-8804
Fax: +61-3-9791-9541
E-mail: n\a
Site: n\a
Detail information about job Payments/Banking Consultant. Terms and conditions vacancy
- Central Gold Coast opportunity
- Great employer and company culture
- Well established market leader
StrataCash Management is seeking a client-focused, proven fast learner with excellent communication skills, strong attention to detail and a flexible attitude..
If you have proven client service skills, are highly keyboard literate and have a minimum of five years in transactional banking operations or transactional financial services operations environment you could be just the person we are looking for. Previous experience in a lending environment will also be highly regarded.
About Us
StrataCash Management is part of The MaxSoft Group and is the leading payment and banking services and software provider to the strata/body corporate industry in Australia. StrataCash Management Pty Ltd was established when it was identified that there were no accounts specifically addressing the needs of the Body Corporate / Strata Management industry. StrataCash now has opened accounts for over 10,000 owners corporations and bodies corporate across Australia.We also provide payment services to a diverse range of business sectors including universities, schools and real estate. We have a fantastic company culture and an engaged and supportive team.
The Role
You will be working in a back and front office/client service and operations role in the payment and banking services arena and will be liaising with a diverse range of merchants, payers and Bodies Corporate. The role is interesting and varied and will utilise and expand your banking, operational, transactional and client service skills.
Key Responsibilities
- Client Service - communication and liaison with a diverse range of clients
- Operational and transactional functions including data input and analysis using a wide range of programs and applications
- Resolution and ownership of client or operation requests/issues
- Working cohesively in a team environment
Your Skills & Attributes
- Demonstrated success with a minimum of five years' experience in transactional banking operations or related environment with a strong emphasis on service excellence
- High level of professionalism and a positive attitude
- Intermediate to advanced keyboard and Microsoft Office products skills and experience and an understanding of custom built payments and/or banking software
- Advanced written and verbal communication skills
- Highly developed numeracy
- Ability to problem solve, think outside the square and self-start
StrataCash will offer you
- A competitive salary;
- Genuine career advancement opportunities;
- A supportive workplace culture where great work is recognised and rewarded.
- Fun!
If you possess the above skills and attributes and want to part of a great team, please apply online with your resume and a covering letter that explains why you believe you're the right person for this role.
(Tip: Your cover letter is important. Please take the time to submit a personalised cover letter that introduces you to us and explains your interest in the position.)