IT Support Manager - Sydney Airport Food & Beverage Operations

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Based at the Sydney Airport the successful applicant will provide IT support to all 3 Sydney Terminals as well as to our Melbourne operation.

Summary about this job

Help Desk & IT Support

Company: Airport Retail Enterprises Pty Ltd

Location: Sydney

Work type: Full Time

Salary: $55k - $65k p.a. + Commensurate with experience

Phone: +61-3-6649-1289

Fax: +61-7-5792-1148

E-mail: n\a

Site:

Detail information about job IT Support Manager - Sydney Airport Food & Beverage Operations. Terms and conditions vacancy

IT Support - Sydney Airport Food & Beverage Operation

Airport Retail Enterprises is a well-established and successful Australian owned and operated business operating airport food and beverage concessions across Australia including Sydney, Brisbane, Melbourne, Gold Coast, Townsville and Mt Isa Airports.

Based at the Sydney Airport the successful applicant will provide IT support to all 3 Sydney Terminals as well as to our Melbourne operation from time to time as required.

Position Duties

Installation/Configuration/Support/Use of the following

  • MS Windows XP/7/10
    • MS Office 2010/2013/2016 (Word, Excel, Outlook)
    • TeamViewer
    • VNC
    • Remote Desktop (RDP)
    • Email
    • FTP
  • Network and local printers
  • VOIP phone system
  • Digital signage system (XIBO)
  • Point of Sale System
    • Software (SwiftPOS)
    • Receipt printers
    • Scanners
    • Integrated EFTPOS
  • Equipment maintenance including cleaning and minor repairs such as swapping hard drives, memory, boards etc.
  • Writing procedures (Excellent English communication skills required)
  • SQL Database installation and set up
  • Mobile phone support (Apple/Android) email set up

To be successful in the role, ideally you will have experience in the following:

  • Relevant tertiary qualifications and/or experience in a similar position
  • Strong Windows desktop experience
  • PC hardware repairs and replacement
  • MS Office management
  • Basic Networking

Personal Attributes:

  • High attention to detail
  • Excellent communications and presentation skills
  • Punctual, reliable, honest
  • Work autonomously
  • Team player
  • Passionate for customer service

Please note: due to the anticipated high levels of applications, only selected candidates will be contacted for an interview.

Please ensure all attachments and CVs are in PDF or DOCX format to ensure they can be forwarded and shared within ARE.

For further information on Airport Retail Enterprises and to see all current Career opportunities please refer to our Website www.airportretail.com.au


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