Network Support Engineer - Brisbane
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Provide level 2/3 support to customers. Cisco, Routing/Switching, Security, UCS and UC/Video technologies.
Summary about this job
Engineering - Network
Company: DXC
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-8-4793-6592
Fax: +61-7-7351-7387
E-mail: n\a
Site: n\a
Detail information about job Network Support Engineer - Brisbane. Terms and conditions vacancy
About DXC ConnectDXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit dxc.technology
Connect, a DXC Technology Company provides expert managed services around the best technology deployment for your business. Our vision is of a creative, dynamic partnership, achieving fast efficiency gains today and transforming your business to exploit the digital future.
About the role
We are looking for a Network Support Engineer to join our Brisbane CBD based office. This role is responsible for providing network support to customers in Cisco, Routing/Switching, Security, UCS and UC/Video technologies. You will be resolving customer networking issues along with supporting Professional Services in the installation and deployment of new projects.
This is a hands-on role and includes field service activities, level 2/3 diagnostics and after hours on-call customer support. You will be a central point of contact and provide technical troubleshooting across environments for multiple clients
About you
To be successful in this role you will have previous experience working in a multi-vendor network support environment with strong experience with Cisco networking products. You are Cisco certified (CCNP – R&S, Security or Data Centre)
The following skills and experience are ideal:
- Cisco security products (e.g. ASA, Firepower, Umbrella or CWS, ISE) experience.
- Cisco LAN switches 2xxx/3xxx/4xxx/6xxx and Nexus 3xxx/5xxx/7xxx experience
- Cisco Collaboration (CUCM, UCCX, Unity, Video) experience
- Cisco ISR, ASR and older Cisco platform Routers experience
DXC Connect values diversity and is an EEO Employer.
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