Customer Service Representative
If you thrive to develop, build and grow professional relationships with customers you will enjoy working as part of our Timber business!
Summary about this job
Client & Sales Administration
Company: Boral Ltd
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-7-5420-8254
Fax: +61-8-6209-1874
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative. Terms and conditions vacancy
Reporting to the Supervisor - Internal Sales and based in Keysborough, in this role you will develop, build and grow professional relationships with a variety of customers throughout our Timber business.
Duties & responsibilities:
- Answer all incoming customer calls;
- Receive and process orders on behalf of customers and provide order status updates;
- Responsible and accountable for delivering key financial deliverables for State through sales;
- Manage appointments for Architectural Seminars/Training Sessions with our top Architectural and Designs firms.
- Provide regular reports outlining market intelligence, product specifications, architect contacts, conversion rates of project specifications potential product forecast and outlook; and
- Provide & offer variety of product related solutions to clients through our existing Distributor and Channel partners.
Skills/experience:
- Experience in a busy sales service and /or call centre environment;
- Previous timber experience will be an advantage but not essential;
- Strong communication and interpersonal skills;
- Good computer skills;
- Willingness to learn and develop new skills;
- Highly developed customer service focus.
On Offer:
- Employment stability;
- Competitive remuneration package;
- Genuine career development opportunities;
- Organisation dedicated to health, safety and the environment.
Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age.